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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
736 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 736 reviews

February 15, 2023

They were able to complete what was supposed to be a 2 day recall in a morning. Great service and quick! More

by Jan.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aram 5 stars!
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Feb 16, 2023 -

Audi Brookline responded

It was our privilege to serve you, Jan! Please don't hesitate to reach out if we can assist you with any future automotive needs! - The Audi Brookline Team

Helpful
February 15, 2023

Silvio was fantastic to work with. He made the entire car buying experience convenient and easy. Entire staff was helpful and pricing was right. More

by Boylecc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Audi Brookline responded

Thank you for rating Silvio and Audi Brookline five stars! We look forward to seeing you again!

Helpful
February 13, 2023

Chris is a delight. Everyone was so helpful and friendly. I had a great experience. More

by mb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Audi Brookline responded

Thank you for the kind review! We're so glad you enjoyed working with Chris & the team here at Audi Brookline and we hope we have the opportunity to serve you again in the future. Take care!

Helpful
February 08, 2023

Everyone was very professional and Kervens was super. He deserves a raise! Everything worked as I was told it would More

by msmulow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Kervens
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Feb 09, 2023 -

Audi Brookline responded

Thank you for the wonderful feedback! Kervens & the team are honored to receive your support and hope to see you again next time here at Audi Brookline!

Helpful
February 07, 2023

Excellent and very responsive service. Luis was professional and informative and efficient - responding to my questions and concerns with care and consideration. More

by ellen.boiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback, Ellen! Thanks for visiting Luis & the team here at Audi Brookline and please don't hesitate to reach out if we can be of service again in the future!

Helpful
February 03, 2023

My service agent was very helpful and responsive. waited for car was comfortable and time was reasonable. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service agent was Aramayis Gragorian. .
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Feb 06, 2023 -

Audi Brookline responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Audi Brookline and we hope you'll keep us in mind for any future automotive needs. Take care!

Helpful
February 01, 2023

Felix and the whole team at Audi of Brookline was amazing. They made my car buying experience seemless. Everyone from the General Manager to the Finance Advisor was top notch and professional. Anyone More

by ejsiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Feb 01, 2023 -

Audi Brookline responded

Thank you for the excellent rating! We're so happy that Felix and the rest of our team earned your 5 stars! We look forward to seeing you next time at Audi Brookline!

Helpful
February 01, 2023

Service people listen well and are responsive and give good explanations. They work hard to accommodate customers. More

by Hydrangea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Audi Brookline responded

Thank you for recommending our team! We look forward to seeing you next time! -Audi Brookline

Helpful
January 30, 2023

Very good experience. Xavier was excellent to work with. Would be happy to go back. More

by Bctrinque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your business! Xavier & the team look forward to working with you again in the future!

Helpful
January 28, 2023

I believe I was over charged. I I I I III I I I I I I I More

by Nbodick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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