Audi Burlingame

The Ritz Carlton of Car Dealerships Coming from the Hospitality Industry, I am very observant of customer service and the whole experience when I go to any establishment. The staff at R Coming from the Hospitality Industry, I am very observant of customer service and the whole experience when I go to any establishment. The staff at Rector Motors is equal to or in-fact better than what Ritz Carlton is to the hotel industry. My first experience started off with the Sales team and Michael Chang gave me such a great experience, that I ended up buy 4 Audis over the last 6 years and will be purchasing another car from them in the near future. Michael is my go to guy and if he is not there then Randi Hill is great as well; he is a very knowledgeable car guy. Everyone in sales, from Craig and Jennifer down, know how to make you feel like you are not just a number, but a real person. When it comes to servicing my car, I always experience a wonderful experience when I pull my car up to Julio and his team. The service managers are the finest I have ever met in any dealership, thanks to the leadership of Dennis. Hector is my service manager, but Larry, Mark, Roger, Joe, Devin, and George are all on top of their work. When I check out, I always see a smile from Joyce and it lightens my day. Now the parts guys, Jimmy, Sachin, and David who are all managed under Lawrence’s great leadership are top-notch and always willing to help. I highly recommend anyone to give Rector Motors a chance over the other “Big Company” owned dealerships where you’re just a number. More

Fantastic customer experience This was my first purchase with Rector, buying in to the Audi family. Dan Belluomini went out of his way to help me find the perfect car that we wante This was my first purchase with Rector, buying in to the Audi family. Dan Belluomini went out of his way to help me find the perfect car that we wanted. Once we found that car, he made it happen. Completely seamless experience from start to finish. I was dreading the financing process and getting the car off the lot, as this process takes hours at other dealerships. From the time I showed up and checked out the car, to the time I drove home after being fully briefed by Toni on all the features of the car, was only two hours. I was blown away by how streamlined the experience is. I only hope the car turns out to be as amazing as the buying experience. If that happens, I'm an Audi driver for life. More

Excellent and best dealer experience Have an Audi Q5 and been going here for service for 5 years. They beat the level of service I received from owning a Lexus, and make me glad I own an Have an Audi Q5 and been going here for service for 5 years. They beat the level of service I received from owning a Lexus, and make me glad I own an Audi. See George and you'll have someone that cares about your car and about you, and you'll wonder why you've not been here before! Luxury cars should come with luxury service and Rector meets that challenge every time for me. More

Great Experience I have been looking at Audi's for quite some time and finally decided to purchase a new Q5. I heard of Burlingame Audi and decided to try them out. I I have been looking at Audi's for quite some time and finally decided to purchase a new Q5. I heard of Burlingame Audi and decided to try them out. I could not have been happier with the experience. My salesperson, Armen Abrahamian, was courteous, knowledgeable and very accommodating. He made the usually dreaded and stressful car buying experience very comfortable and stress free. He helped me to learn the car controls and even programmed my phone for me. All in all I would highly recommend Armen to anyone interested in an Audi. More

Super Easy Buying Experience This was the easiest car buying experience I have ever had. They didn't have the exact car I wanted on their lot but found it for me at another deale This was the easiest car buying experience I have ever had. They didn't have the exact car I wanted on their lot but found it for me at another dealership and got it for me that day. They were happy to gather all of the information I asked for but there was no pressure to make a decision. I now have a beautiful 2016 Q3! More

Another excellent experience at Rector! My husband and I just bought our new 2015 Audi S3 Sedan from Randy Hill at Rector and it was another great experience- this is our second car purchase My husband and I just bought our new 2015 Audi S3 Sedan from Randy Hill at Rector and it was another great experience- this is our second car purchase with Randy. If you are looking to work with someone who's experienced, super knowledgeable, without any sales pressure, then Randy is your guy. It's more like car shopping with a friend. I've been a customer of this dealership for 10 years, and I've always been very satisfied. I highly recommend Randy Hill and the whole staff at Rector Audi, it's a first rate experience. More

Sal Martin made this a "No Hassle" experience I had been thinking about getting a new car for a long time but avoided going to a dealership because I didn't want to go through the long process of I had been thinking about getting a new car for a long time but avoided going to a dealership because I didn't want to go through the long process of haggling and having me wait whilst the salesman "had his manager review the numbers". But Sal Martin and Rector Audi didn't treat me this way. Sal listened to what I asked for, answered my questions and gave me a price which I couldn't match anywhere else. No hassle, no haggling, and a great car. Sal was professional and very technically knowledgeable. His after sales follow-up was appropriate and friendly. I haven't had a chance to experience their service yet, but expect it to be of the same high caliber and the sales department. More

My first experience with Rector. It was time to move on from my Boxster S to an Audi, I chose Rector and what a good move it was. The entire process from choosing which model to the o It was time to move on from my Boxster S to an Audi, I chose Rector and what a good move it was. The entire process from choosing which model to the options I wanted was effortless. I decided on the 2015 A5, which was not yet available in showrooms. I was informed of the date my car was shipped from Germany to arrival in the US to the date of delivery, everything went without a hitch and contributed to my eager anticipation of receiving my custom A5. Kudos to Rector Audi and thanks to their staff for the VIP treatment received. More

Great buying experience and sales department! I bought my wife a Q5 TDI over the weekend. The sales team (Sal Martin) is extremely knowledgeable and helpful, and provided us excellent communicatio I bought my wife a Q5 TDI over the weekend. The sales team (Sal Martin) is extremely knowledgeable and helpful, and provided us excellent communication as to when the car we wanted would be in inventory and ready to go. Also, the transaction was handled without pointless haggling, they came up in with the right and fair price and we were able to shake hands on the deal in minutes and be out the door in less than an hour. As a note, we also have a 2010 AUDI that has been serviced at Rector since new, and the service department (George) is excellent, and that is a big selling point for us. More

Richard was very helpful and available in our car buying experience. He made our purchase easy and took all the necessary steps to make sure that my wife and i were completely satisfied. experience. He made our purchase easy and took all the necessary steps to make sure that my wife and i were completely satisfied. More