Audi Burlington

From start to finish this service visit went smoothly. Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the wa Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the way. No hiccups w/r/t coordination with the sales team for a new fob. All together top notch experience. More

On time. Everything gets explain really well. No issues. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. More

Making the appointment was easy: My loaner car was available and easy to pick up; Kelly the service representative was friendly, accommodating and customer focused.. Service needs were clearly explai available and easy to pick up; Kelly the service representative was friendly, accommodating and customer focused.. Service needs were clearly explained and appropriately resolved. Car was ready on time , cleaned and bill paying process went smoothly. More

On time. Always comes in with no surprises. Always a loaner available. Relatively friendly except for the check out people who are very harried and gruff loaner available. Relatively friendly except for the check out people who are very harried and gruff More

The staff are very personable and helpful. The first time I serviced my car here, they also washed and vacuumed my car. This trip, after spending more than $3000.00 in service, I barely had my car was time I serviced my car here, they also washed and vacuumed my car. This trip, after spending more than $3000.00 in service, I barely had my car washed and not only was it not vacuumed, I had to wash the interior surfaces that were covered in ?oil/grease from dirty hands...door and console More

Jay Levy made the entire process of leasing our new Audi Q5 wonderfully smooth, efficient, and eminently fair-handed. His professionalism, expertise, and responsiveness won our business & loyalties, and we Q5 wonderfully smooth, efficient, and eminently fair-handed. His professionalism, expertise, and responsiveness won our business & loyalties, and we certainly plan to be back! More

Welcoming staff, great service, not very affordable price on parts and labor. The recent couple of times I brought my car in for service, there were always issues found. My car is 7 years old, and I know it’ on parts and labor. The recent couple of times I brought my car in for service, there were always issues found. My car is 7 years old, and I know it’s normal to find issues on an old car. I want to take good care of my car, so I always bring my car to Audi certified dealership first, but the quote I got were always ridiculously high. I have to either earn more or be rich to keep up with the price, as there is going to be more fixing with my car down the road. More

Ali was a pleasure to work with. Made the our purchase smooth. I appreciated Ali’s accessibility and follow through to all of our questions. smooth. I appreciated Ali’s accessibility and follow through to all of our questions. More

From the initial reception to delivery Raymond and team handled the entire process smoothly and kept me informed in a timely and professional manner. Kudos to the entire team handled the entire process smoothly and kept me informed in a timely and professional manner. Kudos to the entire team More

I have always been treated wonderfully at Audi Burlington. The people there are very professional and extremely helpful. Jim Parolisi goes above and beyond every time! Burlington. The people there are very professional and extremely helpful. Jim Parolisi goes above and beyond every time! More