Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,952 reviews
July 24, 2023
Professional and elevated Ali is an incredible sales person. When you go to Audi of Burlington always ask from Ali. person. When you go to Audi of Burlington always ask from Ali. More
by Tedcasey
Employees Worked With
Helpful July 24, 2023
The employees of this dealership, both in Sales and Service, are true professionals who both care about and deliver excellent customer service. Service, are true professionals who both care about and deliver excellent customer service. More
by executiveleader
Employees Worked With
July 23, 2023
Great customer service, I am recommending this dealership! Many thanks for Peter Matton for helping me through the process. dealership! Many thanks for Peter Matton for helping me through the process. More
by Sergey Bukesov
Employees Worked With
July 22, 2023
Great customer service, welcoming facility and personnel. Well taken care of, service tech did a great job. Well taken care of, service tech did a great job. More
by sath.sim
Employees Worked With
July 22, 2023
My Audi A5 needed a complicated repair. A loaner car provided, repair completed - GREAT SERVICE A loaner car provided, repair completed - GREAT SERVICE More
by Gary S
Employees Worked With
July 21, 2023
Service was completed quickly, and I really liked the video walk around that was sent to me with the technician describing everything. video walk around that was sent to me with the technician describing everything. More
by Borty
Employees Worked With
July 21, 2023
I just started leasing an A3 and had the pleasure of having Ali help me through the process. He is knowledgeable, honest, and incredibly tenacious when it comes to his clients and I cannot say enough p having Ali help me through the process. He is knowledgeable, honest, and incredibly tenacious when it comes to his clients and I cannot say enough positive things about him. More
by Mcdermott.jennifer461
Employees Worked With
July 20, 2023
Yes, they're expensive, but Kelly Mulvaney and the dealership went above and beyond to provide concierge-level service. dealership went above and beyond to provide concierge-level service. More
by katlev
Employees Worked With
July 20, 2023
WORST CAR BUYING EXPERIENCE EVER! Avoid this place at all costs. Incompetent staff and absolutely terrible service center! They failed (twice) to do a basic alignment despite ass Avoid this place at all costs. Incompetent staff and absolutely terrible service center! They failed (twice) to do a basic alignment despite assuring me it was completed both times (it wasn't) on a new-to-me car. The fact that it made it through their certification process with the alignment that far off is quite concerning. They sold me a car that FAILED INSPECTION and then became my responsibility to deal with (had to take time off from work) despite purchasing the car not even 5 days prior. Avoid at all costs! More
by erickevorkian
