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Audi Burlington - Service Center

Burlington, MA

4.8
1,176 Reviews
Call Service Center (781) 272-8880

1,176 Reviews of Audi Burlington - Service Center

Sort by
April 24, 2024

The service department was awesome and very helpful. They addressed all my requests and turned the car around super fast. More

by Jeremysegal1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 20, 2024

Service department does excellent work at fair prices. Service staff are very knowledgeable and friendly. More

by Jhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Burlington responded

We're delighted to know that you had a positive experience with our service department at Audi Burlington. We appreciate your kind words about our knowledgeable and friendly staff!

Helpful
April 19, 2024

Max Ha was professional, extremely helpful, and welcoming. He explained everything that needed to be done, found me a $ 50 coupon, and arranged to have my car brought into the service bay when I ca More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Apr 19, 2024 -

Audi Burlington responded

We're so glad to know that Max was able to provide you with a top-notch experience at Audi Burlington. We always aim for our customers' satisfaction and it's great knowing we hit the mark! Stay dry and drive safely out there!

Helpful
April 19, 2024

Audi Burlington is professional , pleasant, informative, with no surprises. The representatives take time to discuss issues and explore options. I recommend them highly. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Burlington responded

Hi! We're delighted to know that you had a positive experience at Audi Burlington and found our team professional, pleasant, and informative. Thanks for the high recommendation!

Helpful
April 18, 2024

Excellent service. Got me in right away and provided a loaner car as they worked on warranty issue and recall. More

by Gwenb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Audi Burlington responded

Gwen, we're glad to know that our team at Audi Burlington was able to provide you with excellent service and a loaner car while yours was being serviced. Thanks for the review!

Helpful
April 18, 2024

Got my inspection there. Very pleasant experience. I would happily go there again next time I need one. More

by AnonymousUser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Audi Burlington responded

We're glad to know you had a pleasant experience during your inspection at Audi Burlington! We look forward to assisting you again in the future. Safe travels until then!

Helpful
April 14, 2024

Audi Burlington has a great team of customer service & technicians , very well trained staff, I would highly recommend it to anyone More

by Sanjiv617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Burlington responded

Hi Sanjiv, we're glad to know you had a positive experience with our team at Audi Burlington! We strive for excellence in customer service and appreciate your recommendation! Safe travels!

Helpful
April 13, 2024

Excellent experience with the service department today. Anthony, the service advisor was informative and pleasant. Car was finished on time and returned clean as a whistle! Altogether, a positive expe More

by robert.yarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Audi Burlington responded

Hi Robert! We're delighted to know that Anthony and our service department at Audi Burlington provided you with an excellent experience. We appreciate your feedback and look forward to serving you again in the future!

Helpful
April 12, 2024

Great experience and service at Audi Burlington. Kelly is always a pleasure to work with. More

by Carrepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Burlington responded

Thank you for the awesome rating for Kelly and the team! We look forward to serving you again! - Audi Burlington

Helpful
April 12, 2024

Brendan Leary in sales who sold us 2 of our Audis is excelent and is the main reason I go to Audi Burlington Jim in service has done a good job More

by Alanfedup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Burlington responded

We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!

Helpful
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