Audi Danbury

Tom Weeks was knowledgeable and thorough. Although I had decided on a model, he provided additional information to confirm my decision. Tom lives in Ridgefield, CT, across the street from good friend, which decided on a model, he provided additional information to confirm my decision. Tom lives in Ridgefield, CT, across the street from good friend, which gave us an additional bond. I took a week to make a final decision, and Tom was always helpful and patient. He demonstrated the car to me, my daughter, and a good friend on separate occasions. The car has comprehensive instrumentation (to say the least). Tom took time to sit in the car with me and explain all the buttons. No doubt I will have additional questions, and he will be there to help. He called me a couple of days after the delivery to confirm his interest in my experience. This is my second new car purchase from Danbury Audi, and although Tom was the sales contact, my very positive experience with John Hanson over seven years with the first car (Audi TT) certainly was a factor in my decision to purchase a second car from Danbury Audi. More

Wow. This dealership is unbelievable. So professional, not pushy, Jonathan Mero is an expert on the brand and very responsive. He knows so much about these cars and was able to guide us to the right deci not pushy, Jonathan Mero is an expert on the brand and very responsive. He knows so much about these cars and was able to guide us to the right decision. Jeff, the Finance Manager was professional, very helpful, straight forward and pleasure to do business with. These people work as a team to help the customer in every way possible. I would definitely recommend them. I love my new A4. It is loaded and sweet. Thanks, Jonathan, Jeff and Danbury Audi for a great car buying experience. Patti G. New Canaan, CT More

I went in not expecting to get a car without any commitment, I walked out with having put a deposit down. It was the most painless process I have ever been a part of. commitment, I walked out with having put a deposit down. It was the most painless process I have ever been a part of. More

My husband & I recently leased a new 2014 Audi Q5 from Danbury Audi. Our Audi Brand Specialist was Deana Berube who was truly helpful in meeting all our demands & expectations especially when it come from Danbury Audi. Our Audi Brand Specialist was Deana Berube who was truly helpful in meeting all our demands & expectations especially when it comes to pricing & details of the car we are leasing. She was very knowledgeable, professional, friendly & accommodating during the process. She was very prompt in answering all our questions both via e-mail & phone. The first day we met Deana; she was very informative about the details of the car & very friendly during the test drive. When we did not close the deal that day; she wasn't seemed frustrated; her persistence & convincing way was very professional & not aggressive the way we've experienced w/ other car dealership. So when we finally decided to lease the Q5 few days after; Deana made every effort to find the exact car (the interior & exterior color) on the same price range we wanted. Before we picked up the car, she made sure everything was ready! All the paper works were properly prepared in advance. The car was ready to drive home on the day we picked it up...no worries or hassles at all!!! Mr. Jeff Regensburger was also a pleasure to work with in completing the final paper works. He just only recommended the most important protection plan we needed during the course of the lease on a very reasonable price. My family really had a great experience at Danbury Audi. Thanks Deana for all the help. We are truly satisfied with your service. Keep up the good work! We will surely stop by at your desk on our first scheduled maintenance! Anna, Eric & Isabella :=) More

We recently purchased a 2014 Audi Q5 - our salesperson was Deana Berube. We first met Deana in the very early stages of our search, when we contacted her several months later for a test drive she remembe was Deana Berube. We first met Deana in the very early stages of our search, when we contacted her several months later for a test drive she remembered exactly who we were. Once we decided to purchase the Q5, Deana made every effort to make sure we got exactly the vehicle we wanted, which was not easy since we were right at the end of the 2013 model year and supply was short. We did not want to wait for a special order 2014 vehicle and Deana was able to find the exact car we wanted, already on a ship on its way to the US. Deana prepared all the paperwork in advance and called us to set up delivery time as soon as the car arrived at the dealership. She always followed up on calls and questions promptly and has made herself very available to answer post delivery questions. Jeff Regensberger was a pleasure to deal with when we sat down to complete the final paperwork. It is nice to be treated as an informed customer and not be subjected to a hard sell on all the service and protection plans. More

Tony Catalano has worked with us in the past and he is the reason we came back to purchase the Audi at this dealership. He is helpful, informative, and professional without being overly pushy. We had pu the reason we came back to purchase the Audi at this dealership. He is helpful, informative, and professional without being overly pushy. We had purchased our 2006 A4 from this dealership and have been very satisfied with the service department as well. More

I could never get the travel guidance system to work properly. My idea of appropriate commands or actions did not seem to jibe with the systems. Frustrated I called Janet and asked for help. The resp properly. My idea of appropriate commands or actions did not seem to jibe with the systems. Frustrated I called Janet and asked for help. The response was immediate with a come over. A second session was necessary and again the response was to come over and Janet gave me the benefit or her expertise. I appreciated the immediacy of her response and think she is a real asset to your company More

Great experience. Deanais wonderful. One recommendation to the dealership is to tell me all the available things to purchase when negotiating the car purchase ( like end of lease coverage). I don't like th to the dealership is to tell me all the available things to purchase when negotiating the car purchase ( like end of lease coverage). I don't like the surprise extras at the last minute. This is not a sales rep issue. I think it is a routine that i Have experienced in most dealerships. When I agree to buy the car I want to know what my all in costs are right then and there. More

The usual experience I have at a car dealership is I am either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, an either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, and finally the negotiation and finding the right vehicle that I want is excruciatingly convoluted and frustrating like someone is doing me a favor by allowing me to buy a car from them. Pretty much any of this happens I just leave. This experience was vastly different. It was relaxing and I felt fully accomodated and comfortable, with my salesperson Deana, never seeming annoyed, rushed or distracted but attentive, patient, focused, open and truthful . The business manager Jeff was very professional and clear and was personable as well. The A6 2.0T 2014 premium plus was delivered perfectly and demonstrated to me fully and in a fun relaxed manner. If you appreciate a fine german engineered high tech automobile and you want to have a good time evaluating and purchasing it I would recommend going to see Deana at Danbury Audi for all the reasons I gave above plus its easy to get to ,has all the ammenities including a kids play area , free snacks and beverages and as a bonus its in a nice area right next to the mall directly off the highway. More

I just purchased a new 2014 Audi Q5 from Danbury Audi. Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Dea Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Deana even made sure to come in to the dealership on her day off to explain the in's and out's of the car when I picked up my new toy! If you are in the market for a new mid size suv , the Audi Q5 is a dream to drive and the interior is comfortable and luxurious. I would highly recommend Deana and her team at Danbury Audi. John A More