676 Reviews of Audi Denver - Service Center
Robert Ward is exceptional! I have been a customer here for over 15 years with five different Audi’s and I can’t believe how good the service is here. Robert Ward has been my ser I have been a customer here for over 15 years with five different Audi’s and I can’t believe how good the service is here. Robert Ward has been my service advisor during my tenure here and he treats us like family! He makes sure we are very well taken care of no matter the issue at hand. I do like the videos we receive from the techs regarding our car which always creates a great deal of transparency and trust with the team. Thanks for all you do for us Robert to make sure we have a great experience even when I have to write a large check 😉. More
1st Class Totally impressed. When I purchase another Audi....I will come see you'll because of my service experience. The video follow up on needed repairs wa Totally impressed. When I purchase another Audi....I will come see you'll because of my service experience. The video follow up on needed repairs was impressive. Thank you! More
Great service Car service just doesn’t get better than Audi Denver. They also have a quiet space to get work or business calls done without TV noise in the backgrou Car service just doesn’t get better than Audi Denver. They also have a quiet space to get work or business calls done without TV noise in the background. More
Great customer service While my reason for the visit did not get resolved (couldn't Gerry the airbag, on back order), Dave and others keep me well informed along the way an While my reason for the visit did not get resolved (couldn't Gerry the airbag, on back order), Dave and others keep me well informed along the way and they located the cause of my oil leak. More
Excellent Service Dept I have been using Audi Denver's Service Dept for over 3 years and they are the best in being customer-focused. From greeting you at arrival to prompt I have been using Audi Denver's Service Dept for over 3 years and they are the best in being customer-focused. From greeting you at arrival to prompt updates, car rentals if necessary to a clean car when you leave. You just can't ask for more. Also, they have a quiet space for getting work done without the waiting room noise. More
Stanley was wonderful. Although I thought my car would take 2-3 hours to service it ended up being 2 days. I had a rental car and Stanley kept me informed every step of the Although I thought my car would take 2-3 hours to service it ended up being 2 days. I had a rental car and Stanley kept me informed every step of the way. He was apologetic about the delay (a part had to be ordered) though it wasn't his fault. When I picked up my car it worked perfectly, was clean inside and out. No complaints... More
Excellent From dropping off my car to the time I picked it up. Very courteous and honest Stanley Walters , my service consultant, was on point throughout the From dropping off my car to the time I picked it up. Very courteous and honest Stanley Walters , my service consultant, was on point throughout the service call. More
15K service Service delivery started on time. I received regular updates throughout the day by text. It made communicating a whole lot easier. In addition, vid Service delivery started on time. I received regular updates throughout the day by text. It made communicating a whole lot easier. In addition, video was provided of service and resolutions to current issues were easily identified. I appreciated the video sent out as well as the online bill. Thanks to all that provided vehicle service. More
Quick and convenient My advisor was very thorough but got me in and out quickly. The advisor and the technician both explained the service in detail which was very helpfu My advisor was very thorough but got me in and out quickly. The advisor and the technician both explained the service in detail which was very helpful. More
Engine Light Thank you so much for taking such good care of my car when the engine light came on. Stan and the Audi service technicians were wonderful. They expl Thank you so much for taking such good care of my car when the engine light came on. Stan and the Audi service technicians were wonderful. They explained what was wrong with my car and fixed it quickly. I really like the videos. Everyone at Audi Denver is very nice. The woman who helped me check in is amazing. The Lyft ride from Audi Denver to my home and back again was an added bonus. More