Audi Gilbert

Xavier showed me that the process of buying an Audi doesn’t have to be painful or difficult. His honest and direct approach are what car buyers always hope for. There is no one else I would rather work doesn’t have to be painful or difficult. His honest and direct approach are what car buyers always hope for. There is no one else I would rather work with in the future. More

So everytime I take my car there I get it back filthy. The service advisor Scott doesn't know about company programs and warranties and tries to sell me overpriced tires etc. This time they ruined the pai The service advisor Scott doesn't know about company programs and warranties and tries to sell me overpriced tires etc. This time they ruined the paint on my car and returned it with overspray on it. Took it to the Subaru dealer to get detailed did nothing and said that it had been there awhile. I washed the car last week before taking it there and it wasn't like that.i only have washed the car by hand (it's black) so to seeing them destroy mu Q5 is just bs. More

Ahamed was part of the reason I bought my audi q3. He was very professional abs followed up with me even when cars were sold before I could come down. He knew my options I was looking for and followed throug very professional abs followed up with me even when cars were sold before I could come down. He knew my options I was looking for and followed through. Best buying experience I’ve had in my lifetime. He definitely will be running the show in the near future. Thank you for matching my needs and providing insight without pushing it on me. Perfect customer service from my perspective. More

Ashamed was fantastic to work with. Easy process once we decided what we wanted to buy. Took us a while to decide and Ahamed answered all of our questions and kept us updated with any inventory changes! decided what we wanted to buy. Took us a while to decide and Ahamed answered all of our questions and kept us updated with any inventory changes! More

Ahamed was an amazing salesman at Audi Gilbert. He has a ton of knowledge about cars in general and knew everything about the 2022 Audi e-tron we purchased. He was very easy to talk to and was not pushy at ton of knowledge about cars in general and knew everything about the 2022 Audi e-tron we purchased. He was very easy to talk to and was not pushy at all. To top it off, we decided we were going to come back the following day to make the purchase and he happily came in on his day off to make everything happen. I HIGHLY recommend Ahamed at Audi Gilbert if you’re in the market for a new ride! More

Ahmed greeted me outside! He was efficient, kind , polite and extremely good at his job! I would recommend anyone to go he him! He and Nelson very nice and easy to work with! and extremely good at his job! I would recommend anyone to go he him! He and Nelson very nice and easy to work with! More

We worked with Max R. and had the absolute best experience. He did not pressure us about our purchase, respected our time and made our car buying experience so pleasant. After shopping around and b experience. He did not pressure us about our purchase, respected our time and made our car buying experience so pleasant. After shopping around and being mistreated by other dealerships or being told about hidden fees at the last minute, it was so refreshing to deal with Max and Audi Gilbert. Even in the finance stage, we weren’t pressured to upgrade and add on to our purchase. As long as I’m local, I will try to make all future purchases with Max and Audi Gilbert. More

Our Audi Gilbert buying experience was great start to finish. Ahamed was welcoming, answered all our questions, was extremely helpful in guiding us through the process -- and he took care of every detai finish. Ahamed was welcoming, answered all our questions, was extremely helpful in guiding us through the process -- and he took care of every detail requested. In addition, Nelson was both thoughtful and entertaining as we finalized our paperwork. We wouldn't hesitate to purchase from the team again! More

DO NOT BUY FROM THIS DEALERSHIP. On 7/31/2021 from around 10 am PST, my boyfriend was negotiating 2021 Audi Q7 purchase from Ahamed Barakath, on of the Sales people there, I was going to purchase that car re 10 am PST, my boyfriend was negotiating 2021 Audi Q7 purchase from Ahamed Barakath, on of the Sales people there, I was going to purchase that car remotely as I was vacationing in NY. We secured a price of around $66K and Ahamed was requesting me to complete a credit application. At around 1.30 PST I received an email from Ahamed with a link and completed a credit application (providing my SS, DL, income etc) information as we led to believe the car would be ours upon the credit application approval . During the entire process the 3 of us were talking over group text chat. When by 6.30 pm PST we did not hear from Ahmed, upon multiple attempts to reach out, Ahamed told us that someone came in and put a deposit on the car and the car is no longer available. So, A) Ahamed took my credit application even the car was not available in the AM or B) Ahamed took a deposit on a car in the PM for which I already submitted my credit application for earlier in the day, instead of telling the perspective buyer that Another perspective Buyer ( me) already submitted a credit application on that car and they need to get back to me first. At around 7 pm PST, we called the dealership directly and spoke to a very rude sales manager named Trevor and expressed our dissatisfaction with Ahamed's deceitful practices. Trevor was the rudest person, not apologetic what so ever, did not try to make things rights. At that point, I requested to delete my Personal Information from their databases, and Trevor said that they have to hold on to it for 2 years. I indicated that my information was taken under false pretenses, I was not going to buy a car from them after all of this and they did not yet run my credit (so they said), so there is no business reason to hold on to my personal information. He refused to even look into it. Trevor also refused to provide name of the dealership's General Manager and the General Counsel. These people are the most rudest sales people with no concept of privacy laws or information security handling standards. Gilbert Audi Dealship will be hearing from Arizona Attorney General very soon and a various Consumer protection Agencies. More