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Audi Henderson - Service Center

Henderson, NV

4.8
76 Reviews

76 Reviews of Audi Henderson - Service Center

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April 25, 2024

Drop off and got loaner car all quick and easy. Got text when car was ready, pick up was same easy process. Everything was fine. More

by Robert Zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey conlin 5 star
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Helpful
April 24, 2024

I arrived unexpectedly due to a minor emergency with a dead battery. Everyone was prompt and friendly. Caroline appeared quickly and immediately handled my situation More

by Fnaka50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernett Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Audi Henderson responded

Your satisfaction drives us, and we're thrilled to have earned a 5-star rating from you! Your feedback is invaluable and helps us continue to improve. 

Helpful
April 23, 2024

Always make you feel special. Great crew and work to make sure all is good for you. More

by INGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sirna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Audi Henderson responded

We are thrilled to hear you had a fantastic experience with us! Thank you for taking the time to leave a review. Our team works hard to deliver the best service possible, and we're glad to see that reflected on your last visit.

Helpful
April 23, 2024

Did everything they said they would. Our loaner car was ready when we got there and our service was detailed out on a video for us More

by t_bankman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Frank in service
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Apr 24, 2024 -

Audi Henderson responded

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to serving you again in the future.

Helpful
April 23, 2024

A very professional and very helpful and very thorough. Miles was really good at helping me out because I needed a car while my vehicle was being serviced More

by JOHNCORDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles
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Apr 24, 2024 -

Audi Henderson responded

It's always a pleasure to receive positive feedback from our valued customers. Your five-star rating means a lot to us, encouraging us to do our best daily.

Helpful
April 20, 2024

Fast, friendly service. Cedric is service manager extraordinaire. Loaner cars top notch. Convenient location from my home More

by BORDERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Henderson responded

We appreciate your review and are delighted to know we met your expectations. Thank you for choosing us, and we hope to see you again soon!

Helpful
April 20, 2024

Service was good/problem solved/fixed. A little concern how many issues my 4 yr old car has. The construction to the facility is kind of a pain; but understandable and acceptable. More

by KIM.TWITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Henderson responded

We are thrilled to see your 5-star rating! Thank you for taking the time to acknowledge our efforts. We're committed to providing the best experience possible, and it's wonderful to know we've succeeded with you. We are looking forward to serving you again!

Helpful
April 17, 2024

Audi Henderson took excellent care of my car and me for this special service to repair a tire rim and re paint it while I waited a little over an hour. The repair was well done and could not tell it was re More

by sph232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service valet driver
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Apr 18, 2024 -

Audi Henderson responded

Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

Helpful
April 17, 2024

Monique is a superstar great service ready in a timely matter all employees are very pleasurable to deal with More

by LGARCEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

Helpful
April 16, 2024

Everything is great at this dealership. Customer service is excellent. All service needs were taken care of. More

by Paulathompsonteaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Radke
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Apr 17, 2024 -

Audi Henderson responded

Hi Paula, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

Helpful
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