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Audi Indianapolis - Service Center

Indianapolis, IN

4.5
156 Lifetime Reviews Review Dealership

156 Reviews of Audi Indianapolis - Service Center

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February 13, 2021

"Always a good experience at Audi Indy. They put the..."

- janocam

Always a good experience at Audi Indy. They put the customer first. Easy in and out. Pick up was a breeze. Will see them again in 10,000 miles.

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Recommend Dealer
Yes
Employees Worked With
Mike Silos
Feb 15, 2021 -

Audi Indianapolis responded

It means a lot that you can trust our team to provide excellent service, every visit. Thank you for your repeat business! We look forward to seeing you again at Audi Indianapolis.

February 02, 2021

"Mike Silos in Service is a rockstar. We stopped in on an..."

- davo

Mike Silos in Service is a rockstar. We stopped in on an NC-MN road trip on a Saturday morning with engine splash shield issues on our Q5. The shield had lost some screws and we worried it would come loose at highway speeds. Mike and his crew welcomed us, got the car into the service bay despite an obviously busy morning, fixed the problem for a super reasonable price, and got us back on the road home in under an hour. Can't say enough about how we were greeted and treated.

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Recommend Dealer
Yes
Employees Worked With
Mike Silos
Feb 03, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! We are so glad we were able to get you and your Audi Q5 back on the road safely here at Audi Indianapolis. We will be sure to let Mike know that you appreciate his help! Safe travels!

February 01, 2021

"Excellent service thank you very much! Please update the..."

- allRoad

Excellent service thank you very much! Please update the areas marked in red before submitting. Your review needs to be at least 25 words long.

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Recommend Dealer
Yes
Employees Worked With
Stephen, Ben
Feb 01, 2021 -

Audi Indianapolis responded

Thank you for taking the time to share your experience! We appreciate your business and hope to see you back at Audi Indianapolis next time!

January 19, 2021

"The staff were Friendly; the process was easy to follow:..."

- Niesedo

The staff were Friendly; the process was easy to follow: I liked the texting feature for the updates on the status of my service appointment

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 19, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Indianapolis, and if you ever need anything else, don't hesitate to come back and see us again!

January 16, 2021

"I received the highest care when having my car serviced...."

- Larkinabout14

I received the highest care when having my car serviced. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Neil Brenner
Jan 18, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Audi Indianapolis, and if you ever need anything else, don't hesitate to come back and see us again!

August 22, 2020

"The car was serviced as part of a recall campaign..."

- mike41638

The car was serviced as part of a recall campaign concerning a wiring harness associated with the transmission. I was advised there were two additional updates to be made involving system software. I was provided a rental car from Sixt Car Rental. I was kept appraised of service progress ands was allowed to return the rental to the dealership. Ben, the service adviser, did a very creditable job attending to the recall and in keeping me informed. My expectations of service from a premium automobile brand were well met.

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Recommend Dealer
Yes
Employees Worked With
Ben, service advisor
Aug 24, 2020 -

Audi Indianapolis responded

Mike, thank you for taking the time to leave us a review! We couldn't be happier to hear that our service team took good care of you and your vehicle here at Audi Indianapolis. We will certainly let Ben know that you appreciate his help, and we look forward to your next visit!

August 17, 2020

"Darrick took great care of us, had a car waiting, got our..."

- Review

Darrick took great care of us, had a car waiting, got our service done in record time and called for us to pick up. Excellent service as always

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Recommend Dealer
Yes
Employees Worked With
Darrick Thames
Aug 17, 2020 -

Audi Indianapolis responded

We are thrilled to hear that Darrick was able to get the job done. Thank you so much for taking the time to share and for the five stars! We hope to see you back at Audi Indianapolis down the road!

August 15, 2020

"Audi on 96th and Keystone was awesome while my car was..."

- mammycoocoo0522

Audi on 96th and Keystone was awesome while my car was being serviced Derek made sure that I had a vehicle to drive until mine was done great customer service I highly recommend them I will be returning to them for all my service needs in the future

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Recommend Dealer
Yes
Employees Worked With
Derek
Aug 15, 2020 -

Audi Indianapolis responded

Thank you so much for recommending Audi Indianapolis! We are glad to hear that Derek took great care of you during your recent service visit. We look forward to our continued relationship!

August 06, 2020

"Great service. Very good device person. Yes yes yes yes..."

- davidschlueter70

Great service. Very good device person. Yes yes yes yes yes yes yes yes Very helpful and courteous. Overall agood quick painless experience. Thanks yes yes

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Recommend Dealer
Yes
Employees Worked With
Service all
Aug 06, 2020 -

Audi Indianapolis responded

We appreciate you taking the time to share your feedback for Audi Indianapolis. Our team is committed to offering excellent customer service and it is great that came through to you!

July 30, 2020

"Great service and fast"

- Kws1

20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks

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Recommend Dealer
Yes
Employees Worked With
Justin gillespie
Jul 30, 2020 -

Audi Indianapolis responded

Thanks for sharing your five-star experience at Audi Indianapolis! We're so glad that we could make your 20,000-mile checkup an exceptionally efficient experience. Thank you for trusting us with your Infiniti and your business!

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