Audi Indianapolis - Service Center

Justin was great. Excellent communication. We drop off ahead of time and pickup after and it’s pretty seamless. Excellent communication. We drop off ahead of time and pickup after and it’s pretty seamless. More

Dealer personnel is nice. The hourly rates seem to be a bit high-value for price: rotate and balance tires 155.00 compared to a Ford or GM dealer is much more expensive in mos The hourly rates seem to be a bit high-value for price: rotate and balance tires 155.00 compared to a Ford or GM dealer is much more expensive in most cases. The car wasn’t washed after 70k service, but maybe that isn’t part if the dealer offering. Only other comment-dirty fingerprints from tech on car interior door after service:(. More

Excellent service and they connected with me after hours to discuss my vehicle service needs. to discuss my vehicle service needs. More

The service department is very nice and clean. They greet you when you pull in. Take it to the waiting room until the service consultant is ready to discuss your needs. They offer estimated prici They greet you when you pull in. Take it to the waiting room until the service consultant is ready to discuss your needs. They offer estimated pricing upfront based on the maintenance you want completed. They wash your car when you pick it up. they provide a video of the work being done and anything that you might need completed in the future. The waiting area has coffee, bottled water and very comfortable seating however, they lack the simple snacks that are provided by BMW, Porsche and Lexus dealerships in the area that I also deal with. I believe they were very trustworthy dealership and would recommend them for servicing your Audi. More

Audi Indy performance is good. Being able to contact Justin Gillespie directly is a plus. Appreciate loaner car. Being able to contact Justin Gillespie directly is a plus. Appreciate loaner car. More

Professional, well run service center. Arranged for transportation to and from work. Made for a very convenient repair Arranged for transportation to and from work. Made for a very convenient repair More

This dealership has excellent customer service. Very professional. I like the ability to schedule service on line. They worked well for me. Very professional. I like the ability to schedule service on line. They worked well for me. More

Best service ever and Justin treats us like family, everyone is friendly and willing to help everyone is friendly and willing to help More

Service Department yesterday was fantastic! Justin went above & beyond and was able to get me in for an oil change without an appointment. Their service is wonderful! Justin went above & beyond and was able to get me in for an oil change without an appointment. Their service is wonderful! More

Audi Indianapolis is a great place to take your car. We have been customers for close to 20 years. Prompt, professional and effective! We have been customers for close to 20 years. Prompt, professional and effective! More