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Audi Lakeland

5.0

187 Lifetime Reviews

1215 Griffin Rd, Lakeland, Florida 33805
Call (844) 302-4555

187 Reviews of Audi Lakeland

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May 16, 2018

"Best Possible Experience"

- Adunn

Daniel and everyone at Audi Lakeland made my car buying experience the best ever. Dany took the time to find out what I was looking for in a car and the terms I was comfortable with. He showed me a couple cars in my range and made the whole car buying process so easy!

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Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 16, 2018

"Ask for Kayla "

- 01Mike23

Very happy. We were very surprised with how smooth everything went. Highly recommend Kayla, her level of knowledge and professionalism made the process a true treat!

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Recommend Dealer
Yes
Employees Worked With
Kayla Lowery
May 16, 2018

"Great"

- Audi10

The sales experience was as anticipated, great! No additional clarification is needed, it was the quality that has always occured when I purchased an Audi in Tampa, I new quality would also be highn in Lakeland.

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Recommend Dealer
Yes
Employees Worked With
Paul Gomez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kayla Lowery
May 15, 2018

"Had a great car buying experience for the first time ever!"

- BrittanyFL

I usually do not enjoy the process of car shopping, but was very pleased with the car selection and knowledgeable staff I encountered at Audi Lakeland. Kayla was great. I did not feel pressured which made me want to do business with her. I am very pleased with my purchase and have already referred a coworker to this dealership.

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Recommend Dealer
Yes
Employees Worked With
Kayla Lowery
May 15, 2018

"Great"

- Jlguy10

The representative I dealt with, Kayla, was very professional and courteous throughout the whole process. We did not purchase a vehicle, but it was a pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
Kayla Lowery
May 12, 2018

"Car sold over phone while I was enroute with certified check"

- marmendi

Had been negotiating by phone and text for two days on a pre-owned Tiguan. While enroute 90 miles to purchase with certified check in hand, got a call that another rep had undermined the negotiation and taken a deposit over the phone. I continued on to the dealership to discuss unprofessional handling of this "supposed" sale (car has still not been picked up) since they did not even give a courtesy call to say another person was interested. Had they done so, I would have made a deposit over the phone immediately to hold until I could complete my drive to Lakeland. When I arrived, Ken at dealership refused to consider the fact the my inquiries about the car had preceeded the phone sale, and instead had a rep offer another older Tiguan with fewer amenities and much higher mileage...which I declined. Interestingly, next day the internet sales rep called back to see if I was still interested even though it had apparently been sold prior day. And, 5 days later the car is still listed for sale on Audi Lakeland's website as well as CarGuru etc. Bait and switch perhaps as they try to unload the older Tiguan? Very unethical.

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Recommend Dealer
No
Employees Worked With
Ken
May 05, 2018

"Awesome"

- Frankpndr

Great experience, everyone was extremely helpful and got me the car I wanted I the price I wanted to pay! I will go back for my next Audi here!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Gomez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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