Audi Marietta - Service Center

Great customer service! Excellent customer service. The service was fast and efficient - I was extremely happy with the results and with the communication and courtesy car, Excellent customer service. The service was fast and efficient - I was extremely happy with the results and with the communication and courtesy car, which made things easier for me and my family. More

Ron handles everything for me all the time My wife's car had a weird electrical glitch. I called the front desk and did not get much info from them other than them offering an Uber, and suggest My wife's car had a weird electrical glitch. I called the front desk and did not get much info from them other than them offering an Uber, and suggest I wait. Ron got news that I called, called me right back, had me in and out fast with a very nice loaner, and our car was fixed that day. More

Excellent and professional David had everything set-up for me. Did a great job of explaining the service would be performed. Loaner vehicle process was smooth and without issu David had everything set-up for me. Did a great job of explaining the service would be performed. Loaner vehicle process was smooth and without issue More

David Kim is an Audi expert and very professional. Greeted immediately. Provided loaner vehicle and parts order. Car was ready earlier than I anticipated. Service adviser knew me and what service I h Greeted immediately. Provided loaner vehicle and parts order. Car was ready earlier than I anticipated. Service adviser knew me and what service I had scheduled. Very easy process. More

Service Ron is always great to work with and makes sure i'm taken care of. Everything is ready to go with a loaner and he's in constant communication during r Ron is always great to work with and makes sure i'm taken care of. Everything is ready to go with a loaner and he's in constant communication during repair work. More

The service writers work on commission. AVOID THIS PLACE. LOTS OF DOUBLE TALK, QUICK TALK. BOTTOM LINE, ONCE YOU DROP YOUR CAR OFF, THEY FIND ALL THESE PROBLEMS. I DROPPED MY CAR OFF FOR A AVOID THIS PLACE. LOTS OF DOUBLE TALK, QUICK TALK. BOTTOM LINE, ONCE YOU DROP YOUR CAR OFF, THEY FIND ALL THESE PROBLEMS. I DROPPED MY CAR OFF FOR A 65,000 MILE CHECK UP, THEY CALLED ME 20 MINUTES LATER AND TOLD ME I NEEDED NEW BRAKES,. AND THE SENSOR LIGHT WASN'T EVEN ON. THE SERVICE GUYS WORK ON COMMISSION. PLUS, THEY ARE NICE TO YOUR FACE AND JUST LIE. IF YOU DON'T NEED TO TAKE YOUR CAR TO THIS DEALER, DON'T!! More

Great experience Everyone was very professiona and helpful! Ryan and Monica came together and helped me with a small issue that they did not have to help with. I knew Everyone was very professiona and helpful! Ryan and Monica came together and helped me with a small issue that they did not have to help with. I knew from that point, customer service was very important to them. More

Pleasant Dealer Visit as Always Jayson was very efficient on keeping me updated on my car service. Everyone I had contact with while at the dealership was so accommodating and pleasa Jayson was very efficient on keeping me updated on my car service. Everyone I had contact with while at the dealership was so accommodating and pleasant. More

Great experience Kyle was great. Pleasant, helpful and sensitive to my time constraints. He is a great ambassador for your company. I would recommend him highly to all Kyle was great. Pleasant, helpful and sensitive to my time constraints. He is a great ambassador for your company. I would recommend him highly to all my froends More

Great experience Just purchased my first Audi and had it inspected by Audi Marietta. Kyle was the greatest service rep. Made the whole experience a great one. Thank yo Just purchased my first Audi and had it inspected by Audi Marietta. Kyle was the greatest service rep. Made the whole experience a great one. Thank you Kyle. More