Saw ad for 2007 Audi S6 on Autotrader.com. Called the dealership and was greeted on the telephone by Heather Templehof, the dealer's Director of Business Development. Notwithstanding the fact that Heather is not a sales(wo)man, I proceeded to put Heather through her paces: asking her to e-mail me photos, compile and send me maintenance records, sending her out to take and e-mail more photos, and discussing (not haggling) over price of the vehicle. All this was done while I was in Maryland and Heather was enjoying the tropical savannah that is Nashua, New Hampshire in February.
Heather very accurately represented the condition of the vehicle, the maintenence and sales history of the vehicle, and otherwise answered every other question I had about the vehicle in a very clear, forthright manner. All aspects of the deal were handled remotely, including the dealership's ability to secure very impressive (read low) financing for me. I was prepared to buy the vehicle sight unseen, but made the trip up North when a trial settled. Heather arranged for someone to meet me at Logan Airport and drive me 45 minutes to the dealership. Once there, I quickly and easily confirmed EVERYTHING Heather had told me, took the car for a brief test drive, signed the financing paperwork and was on the road back to Maryland within 45 minutes of arriving at the dealership.
Heather and Audi of Nashua will cause you to completely re-evaluate your impression of the car buying experience. No games. No slight of hand. No tactics (well hardly any and being a lawyer, they were not going to work on me anyway). Just a straight forward, very pleasant car buying experience with a very hard working, conscientious, and responsible person. Heather made the flight up to Bahston and the wicked fast (New England term) 466 mile trip home in the S6 well worth it. Actually, she had nothing to do with the great fun driving home, but since this review is all about her, just go with it.
Overall, the car is a 10; the buying experience was a 10; and Heather is definitely a 10, at the very least, as relates to her integrity and professionalism.