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Audi North Atlanta

Roswell, GA

Overview
Reviews
Vehicles
4.3
306 Reviews
Call Dealership (678) 287-5220
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11505 Alpharetta Hwy

Roswell, GA

30076

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Showing 306 reviews

March 31, 2024

Roy in service is the man. He treated me very fairly with a brake issue I had with low miles on my car but the warranty had expired on the brakes. Thanks for working with me! More

by mgreen3464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy. In Service, Greg Glennie
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Apr 04, 2024 -

Audi North Atlanta responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

Helpful
March 31, 2024

Very knowledgeable. Did everything possible to get.me the best deal on the right car More

by coddije
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Blalock , Andre Young
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Apr 04, 2024 -

Audi North Atlanta responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
March 29, 2024

I'm disappointed that my Audi still has brake noise issues despite this being my second new car from the dealership. I'm well aware of abnormal brake sounds, especially in a brand-new vehicle. Despite More

by Jaya
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 04, 2024 -

Audi North Atlanta responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Kenny Snyder, Service Manager, (770) 618-9076

Helpful
March 26, 2024

Excellent organization in the service center. Service writer was knowledgeable and very helpful in getting initial visit completed efficiently. And everyone was hospitable. More

by AutoAudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay khim
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Mar 29, 2024 -

Audi North Atlanta responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

Helpful
March 24, 2024

Very thankful for the service and kindness. I will return for my next service at North Atlanta even though it is a long way for me. More

by marciahansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Helpful
March 22, 2024

They could not find the issue with my car after3 separate times at the service. More

by ttinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay Kim
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Mar 29, 2024 -

Audi North Atlanta responded

Hello, thank you for reaching out. I'm sorry to hear that we were unable to identify the issue with your car despite multiple visits. I'm available to discuss this with you personally to find a solution, please feel free to reach out if we have yet to connect on this issue. - Kenny Snyder, Service Manager, (770) 618-9076

Helpful
March 22, 2024

Very professional and experienced. Will definitely continue to have vehicle serviced here. Thanks Audi North Atlanta More

by Desi Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Reboucas
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Helpful
March 21, 2024

They did a good job. Will Is an amazing technician and u only prefer him to work on my car. Khay is an amazing advisor as well. She usually breaks everything down for me More

by Kierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHAT KIM AND WILL (technician)
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Mar 23, 2024 -

Audi North Atlanta responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

Helpful
March 18, 2024

We couldn’t be more thrilled with our experience at Audi North Atlanta. Chris took beautiful care of us and made the process streamlined and simple. More

by Sean Farmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Vaughan in finance. , Chris Stroud
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Helpful
March 18, 2024

Everyone was very friendly and helpful in the process. The dealership was clean and a pleasure to visit. More

by enbraxton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
Report | Print
Helpful
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