Audi Pacific
Torrance, CA
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677 Reviews of Audi Pacific
Angel was great to work with! He was helpful, honest and explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership to anyone. I like my car and am happy with my treatment. More
Mark was friendly and knowledgeable. He was able to answer all of my questions and point out the small things I looked over. When I first stopped in to look at the car, there was no pressure to buy, a answer all of my questions and point out the small things I looked over. When I first stopped in to look at the car, there was no pressure to buy, and he took all the time I wanted with me, even though it was a preliminary visit. When I decided to purchase the vehicle, Mark made the process simple and also seemed to have a great working relationship with other members of the Pacific Audi team. Everyone there seemed truely happy and very service oriented. If I had to do it all again, I wouldn't want to change a thing. More
It was a great experience! Everyone was great, friendly and attentive! I would recommend Pacific Audi to my friends and family that are looking to purchase and new car. The A4 is such an awesome car and i and attentive! I would recommend Pacific Audi to my friends and family that are looking to purchase and new car. The A4 is such an awesome car and it looks as if i will continue buying Audi in the future. Also, I would rather not have to sign up to give this feedback. More
We were treated with respect without the usual pressure and gamesmanship that is often found at auto dealerships. We were open and honest about our interest in leasing and they responded in kind. Both Jim and gamesmanship that is often found at auto dealerships. We were open and honest about our interest in leasing and they responded in kind. Both Jim and Chris were easy to deal with, answering our questions and giving us good information about the various Audi models we were interested in leasing. We test drove a few different models, told them how we liked them and told them we were also considering the BMW. After some time we went home to think about what we wanted to do. A couple of days later we called back and told Jim what model we would like to lease. He located it in a color we liked so we came in and leased the A-4 Quattro. We love this car and feel good about the sales people. More
I had a very positive experience with this dealership and with the representative, Ryan. He spent time explaining all the gadgetry and features of my R8, and was able to quickly assist with the trade-in pro with the representative, Ryan. He spent time explaining all the gadgetry and features of my R8, and was able to quickly assist with the trade-in process. Ryan was friendly, knowlegable, and not agressive. Will repeat when my lease is up, and highly recommend this dealership, and Ryan in particular. More
I love that this dealer offers loaner Audis as opposed to the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would f the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would frequently get recorded messages stating no one was available when I called. Colin was very on top of things though. He wasn't exactly what I'd call "super friendly," but he'd call to update me on what was going on. The service itself wasn't always done completely, but I believe that was due to Audi's lack of knowledge of what was wrong with the car, as opposed to that of this specific dealer's. More
July 15 and 16, 2006: Went to buy a wagon and our salesman (very friendly) showed us an 2006 A4 Avant that had a sticker on the front indicating "8000 off." He indicated that this was a great deal, salesman (very friendly) showed us an 2006 A4 Avant that had a sticker on the front indicating "8000 off." He indicated that this was a great deal, so after thinking about the car overnight, we went back to Pacific Audi to start the purchase process. After discussing the payments three times, the sales manager came out and told us that the sticker was a mistake and they would not honor the price. I called the general manager the next day and he apologized, but reiterated the fact that car dealers are allowed to make mistakes and the price would not be honored. To the GM's credit he did try to say he'd cut me a deal in the future, but that was after insinuating that I was trying to take advantage of them. They've lost a customer and I would not recommend shopping there for a new or used Audi. More