Scheduled 30k service for my 2017 audi a4 online. Showed up a bit late but was taken care of by John very efficiently and courteously. Waited in comfortable area in showroom. Guest Wifi was not working consistently, but that was only minor inconvenience. Vehicle was ready earlier than promised (1.5 hours instead of 2). Received via text message a link to video of service technician's walkaround inspection of my car. Had already prepaid maintenance so no bill to settle. They took care of recall repair, did oil and filter change, and washed the car.