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Audi Pittsburgh, A #1 Cochran Premier Brand

Pittsburgh, PA

4.8
647 Reviews

2050 Liberty Avenue

Pittsburgh, PA

15222

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Showing 647 reviews

February 02, 2025

Had to bring car to delalership for a recall. First time there for service. Definately felt like a number, not a customer. Had to tell scheduler and service manager same thing several times. More

by PitDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
Feb 03, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. We have shared your comments with our upper management team to be investigated and addressed internally. If there is anything further we can do to reach a resolution, please don't hesitate to reach out to us directly to discuss.

February 02, 2025

Timely, prompt and efficient service. The video from the service technician was very helpful also. More

by mcl245
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCulloch
Feb 03, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for sharing your great experience with us! We're especially glad to hear you appreciated our technician video feature. Please let us know if you need anything else- we hope to see you again!

February 02, 2025

We have had our Audi Q3 serviced at Cochran Audi since we bought it 7+ years ago. Service and treatment have been and remain exceptional More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCulloch
Feb 03, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for making us your service home! We value your continued loyalty, and look forward to serving you again.

February 01, 2025

All work was completed as requested. Everyone knew the play and communicated well. Good work by all More

by mhadley326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCulloch
Feb 03, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

February 01, 2025

Excellent experience. We purchased an Audi Q5 and the process was quick and easy. Brady was both helpful and knowledgeable in answering our questions. More

by jrossini2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Pacific
Feb 03, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the great review! We appreciate you choosing to work with us, and hope you're enjoying your new Q5.

January 31, 2025

Excelent customer focus from Patrick service team. Always a touch of personal attention and care. Thank you! More

by Camilpanaitescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCulloch
Feb 01, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the glowing review! We will share your praise with our team. We value your loyalty, and look forward to serving you again!

January 31, 2025

Very easy to work with. I felt comfortable through the whole process. I would recommend to others More

by oditano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Catalo, Rick Duggal
Feb 01, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

It's our pleasure to help! Thank you for choosing to work with us- we hope to see you again.

January 30, 2025

Rep was very pleasant,helpful and thorough. I will definitely call for service there again More

by Am.lombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave smith
Jan 31, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

January 30, 2025

I was disappointed that inspection and oil change took about five hours in your shop More

by joecd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Massey
Jan 31, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for sharing your experience with us. We apologize for the delay and any inconvenience it caused. Please don't hesitate to reach out if there's anything we can do to assist in reaching further resolution together.

January 30, 2025

Very knowledgeable and helpful. Diagnostic skills great, gave me loaner while working on car. Very professional and personable. Patrick was excellent! More

by haser525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCulloch
Jan 31, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We're happy to help get you back on the road, running smoothly! Please keep us posted and let us know if you need anything else. We look forward to serving you again!

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