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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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September 30, 2019

Great service. Went in for a recall on my Audi A3 2015. Alex Wong helped me, he did a great job. Thank you so much. More

by acmurillo03
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Oct 01, 2019 -

Audi Riverside responded

Thank you so much for your positive feedback! We are so glad that we had the opportunity to serve you, and we are delighted to know that Alex took great care of you throughout your visit. Please drive safely, and be sure to let us know how we may be of further assistance to you in the future. Feel free to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 26, 2019

Excellent customer service Stacy Samuel has always gone above and beyond when it comes getting my car serviced at Walter’s Audi. She always makes me feel welcomed. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Sep 26, 2019 -

Audi Riverside responded

Carol, It is our pleasure to go above and beyond to serve you, and we are happy to hear that Stacy consistently takes great care of you when you join us for service. Please drive safely, and don't hesitate to let us know she and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 26, 2019

Great Service and Great Staff. Alex Ortiz is always a pleasure to work with and always go beyond what is expected to accommodate and help me. Alex Wong and Stacy Sa More

by Edlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Sep 26, 2019 -

Audi Riverside responded

Thank you so much for your excellent review and recommendation! We are honored by your willingness to go the extra distance to work with us, and we are overjoyed that we could make each of your service visits as seamless as possible. We greatly appreciate your business and hope that our efforts continue to meet your satisfaction for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 24, 2019

Always above par I’m always greeted immediately when I come in for service. Stacey Samuel always has a smile and answers for any questions I may have. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Audi Riverside responded

Lisa, It is our pleasure to serve you, and we are pleased to know that Stacy is consistently so helpful and welcoming throughout your visits. Please drive safely, and don't hesitate to give us a call if you ever have any further questions or concerns. Thank you so much for your excellent review. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 24, 2019

Car service / recall Very friendly and helpful staff. Friendly in the beginning , family in the end. Thanks guys ! I am glad to have chosen Walters Audi of riverside More

by Alex Dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 24, 2019 -

Audi Riverside responded

Alex, We are thrilled that you chose Walter's Audi as well, and we are overjoyed that our service consistently meets your satisfaction. We are so appreciative of your kind remarks, and we look forward to continuing to provide you and your vehicle with our best care in the future. Thank you for leaving us this wonderful review! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 19, 2019

Excellent service! Just wish to have a Loan car...so I don’t have to wait there a couple hours!r The compliment fruit, cookie and drinks are really good! Thanks More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
September 18, 2019

A4 Service Alex really help us to achieve the best service that we could get for our A4. We are really satisfied with his service and looking forward in working More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Sep 19, 2019 -

Audi Riverside responded

Willy, Thank you so much for your 5-star review! It is a pleasure to hear of your satisfaction, and we are overjoyed that Alex could offer you the quality service that you so much deserve. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 17, 2019

Couldn't ask for better From start to finish first class service. The gentleman that helped me in service was Michael Longridge. He was very kind and helpful and I appreciat More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Longridge, Mike Longridge
Sep 18, 2019 -

Audi Riverside responded

Linda, Thank you for taking the time to leave us this 5-star review! It is our pleasure to serve you, and we are happy to hear that you are continuously well taken care of throughout the entirety of your visits! We are honored by your willingness to go the extra distance to work with us, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 09, 2019

Excellent customer service-thank you! Very excited to see Mike Longridge apart of the Walter Audi Family! Mike goes above & beyond with his clients, providing the best experience possible. More

by Dance2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Sep 10, 2019 -

Audi Riverside responded

Thank you so much for your wonderful review and recommendation! It is a pleasure to know that Mike has your confidence, and that he consistently provides you with the quality and reliable service that you so much deserve. We are so appreciative of your loyalty, and we hope to continue serving you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 04, 2019

Walter's Audi, the best around Other dealerships should walk thru here and experience what a "REAL" dealership should feel like. From the friendly knowledgeable staff down to the c More

by Vher 1389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gonzalez
Sep 04, 2019 -

Audi Riverside responded

Thank you so much for your amazing review! We aim to ensure that our customers' experiences are as pleasant as possible, and we are thrilled that you found your recent visit with us to be 5-stars all-around. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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