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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
699 Reviews
Call Service Center (570) 714-6550

699 Reviews of Audi Wyoming Valley - Service Center

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April 04, 2024

Extremely friendly staff and super accommodating Super accommodating to the fact I had my toddler waiting with me More

by SIERRA
Recommend Dealer
Yes
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Apr 05, 2024 -

Audi Wyoming Valley responded

We're so glad to know our team at Audi Wyoming Valley was able to make your visit comfortable, especially with a little one in tow! Thanks for the positive feedback, Sierra!

Helpful
April 04, 2024

All right Okay All right Yes ? ? Totally awesome and great service Recommend to anyone More

by tk.kenz
Recommend Dealer
Yes
Employees Worked With
Dennis
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Apr 05, 2024 -

Audi Wyoming Valley responded

We really appreciate you taking the time to leave Audi Wyoming Valley this awesome review, thank you!

Helpful
April 04, 2024

Brian and Joe coordinated to make getting the Q7 fixed very smooth and easy. Even when my daughter had an issue a few days later, they took great care of her! Thanks guys! More

by JamesG
Recommend Dealer
Yes
Employees Worked With
Joe day of and Brian prior Both awesome
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Apr 05, 2024 -

Audi Wyoming Valley responded

James, we're so glad to know that Brian and Joe made your Q7 repair process smooth at Audi Wyoming Valley. We appreciate the feedback and are here for any of your future needs!

Helpful
April 03, 2024

Brian is always very kind do deal with. From check in to check out and keeping me updating he is great. More

by Beetlefeet
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 03, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Brian's service made your stay with us a memorable one. Brian has always been an invaluable member of our team, and your feedback reaffirms the hard work we put in every day to ensure our guests' satisfaction. From check-in to check-out, Brian strives to provide nothing but the best service, and it's wonderful to know that his efforts did not go unnoticed. We'll be sure to pass along your kind words to Brian and the rest of our team. Feedback like yours motivates us to continually raise the bar and deliver exceptional experiences to all our guests. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

Helpful
April 03, 2024

Good experience. Service manager was friendly and attentive. Comfortable lounge and nice amenities. Well done ! More

by FHKRPH95
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 03, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience at our establishment. Our team strives to provide exceptional service, and it's fantastic to hear that our service manager was able to make your visit friendly and attentive. We're glad you found our lounge comfortable and enjoyed the amenities we offer. Creating a welcoming environment for our guests is always a top priority for us. Your kind words truly motivate us to continue delivering excellent service. Thank you again for choosing us, and we look forward to welcoming you back in the future!

Helpful
April 03, 2024

No. I already did this two days ago. No. I already did this two days ago. More

by rkelly7
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 03, 2024 -

Audi Wyoming Valley responded

We really appreciate you taking a moment to leave Audi Wyoming Valley your five stars! If there's anything else we can do for you, please let us know. Take care!

Helpful
April 03, 2024

Courteous, efficient, on time no surprises. Well worth the trip. Loyal customer excellent service ?? More

by JOSEPHBUTTO
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 04, 2024 -

Audi Wyoming Valley responded

Thank you for choosing Audi Wyoming Valley, we appreciate your positive feedback!

Helpful
April 02, 2024

Without an appointment, I went to the dealership stating I smelled burning oil in the cabin. They immediately took my car into the service area, performed the necessary repairs, gave me a loaner vehicle & h More

by dmadajewsk
Recommend Dealer
Yes
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Apr 03, 2024 -

Audi Wyoming Valley responded

We're glad to know that our team at Audi Wyoming Valley was able to assist you promptly and efficiently, especially without an appointment. It's great your car is back on the road! Thanks for sharing this positive experience with us.

Helpful
April 01, 2024

Very efficient. No complaints. Brian is always friendly and reliable. Always a pleasure to work with him More

by rkelly7
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 01, 2024 -

Audi Wyoming Valley responded

We're glad to know you had a positive experience with Brian at Audi Wyoming Valley! Thanks for sharing your feedback, we appreciate it. Safe travels in your Audi!

Helpful
April 01, 2024

Came in for Pa inspection. Car needed front tires. Brian suggested 2 takeoff tires to save me a few dollars. He was very helpful More

by BXBOMB23
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 01, 2024 -

Audi Wyoming Valley responded

We're glad to know that Brian was able to assist you with your car's inspection and tire needs at Audi Wyoming Valley. We always aim for customer satisfaction, so it's great to hear about our team going the extra mile!

Helpful
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