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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.7
147 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 147 reviews

February 23, 2024

My experience was good. Very fair and answered all my questions. I would recommend this dealership to anyone. More

by PETRICH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Lerum
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Feb 23, 2024 -

Austin Ford Chrysler responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
February 21, 2024

Took my car in for an oil change and basic check. They promptly had the car in the garage and the service was done in just under an hour. Great service! More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Cheryl, and don't hesitate to let us know if we can be of further assistance.

Helpful
February 12, 2024

My experience with Ford was very good. Great reception people! Even had a coffee? Nice More

by shrjac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billing receptionist was very nice!!
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Feb 12, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

Helpful
February 06, 2024

I appreciate their picking up and delivering my vehicle, as I had to stay home all day. It was very helpful to get quotes on any new work to be done More

by KRISTINALAN
Recommend Dealer
Yes
Employees Worked With
Doug
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Feb 06, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

Helpful
February 04, 2024

muy buen servicio y atencion al cliente y rapidez del servicio, ademas de una explicacion completa sobre las actividades que se le realizarian al carro More

by davidmtz_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business, David, and hope to see you again soon!

Helpful
January 24, 2024

Everyone was great at this dealership. Got my appointment the next day, parts were ordered and installed one day later. Received a courtesy car while my car was being serviced. I would More

by phlplw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jan 24, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
January 22, 2024

Friendly staff, I noticed that the one item that I brought in the vehicle for, on the retractable running board, is still not working properly. Not sure what they are planning to do about it More

by kevin@schammelELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
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Jan 26, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
January 17, 2024

Great Dealership! Very fair and knowledgeable. Best customer service around! Troy and Steve met all my expectations and were a pleasure to deal with! Will definite More

by kathyanderson19.60
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Austin Ford Chrysler responded

Thank you, Kathy, for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 15, 2024

Got my appointment make quickly and was done in 15 minutes. Great job on everyone’s part More

by HYLAND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t notice names but service manager was helpful
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Jan 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 10, 2024

Everyone at the dealership was so helpful in the process of ordering and picking up my vehicle More

by mundahl08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Austin Ford Chrysler responded

We are so glad that Jonathan had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
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