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Austin Ford Chrysler - Service Center

Austin, MN

4.7
70 Reviews
Call Service Center (507) 437-3291

70 Reviews of Austin Ford Chrysler - Service Center

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April 19, 2024

I called-drove the car there and within 2 hours the car was ready! Great service More

by hapy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
April 17, 2024

Very helpful, kept me up to date on my status. Also great with getting my vehicle set up and on my way More

by dougadamsadamsink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Austin Ford Chrysler responded

Doug, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

Helpful
April 08, 2024

Good oil change and servicw. Little slow getting the keys back after the oil change but could see it was a very busy day in the office. More

by moswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure office staff
Report | Print
Apr 08, 2024 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 03, 2024

Dealership does an awesome job from sales to service making you feel like part of a family More

by spersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

Helpful
April 03, 2024

This dealership has quality people doing an awesome job for their customers. Hats off to you More

by spersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. Steve, Randi, and our team appreciate your business and hope to see you again soon!

Helpful
March 23, 2024

They are always a joy to deal with. We have loved dealing with Lindsey and staff. More

by jimbetholsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 02, 2024

I appreciate the courtesy ride and the service on my recently purchased older van! Thanks! More

by tlhansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 21, 2024

Took my car in for an oil change and basic check. They promptly had the car in the garage and the service was done in just under an hour. Great service! More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Cheryl, and don't hesitate to let us know if we can be of further assistance.

Helpful
February 12, 2024

My experience with Ford was very good. Great reception people! Even had a coffee? Nice More

by shrjac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billing receptionist was very nice!!
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Feb 12, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

Helpful
February 06, 2024

I appreciate their picking up and delivering my vehicle, as I had to stay home all day. It was very helpful to get quotes on any new work to be done More

by KRISTINALAN
Recommend Dealer
Yes
Employees Worked With
Doug
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Feb 06, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

Helpful
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