Austin Subaru
Austin, TX
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Professional and Personal Service From the first phone call, the team at Austin Subaru was invested in helping me figure out the car buying process. They never pushed me towards anythi From the first phone call, the team at Austin Subaru was invested in helping me figure out the car buying process. They never pushed me towards anything outside my budget, and were honest throughout the whole process. I would definitely recommend them to anyone for a great car buying experience. More
They did what they promised There was a little issue that came up during the purchase experience. They took ownership of it and made it right or even a little better than right. There was a little issue that came up during the purchase experience. They took ownership of it and made it right or even a little better than right. Nothing but positive things to say. More
Great overall experience. Great overall experience. Great salesperson Zach Deegan. No high pressure and very honest. Really like the coffee bar area. Took a little longer to Great overall experience. Great salesperson Zach Deegan. No high pressure and very honest. Really like the coffee bar area. Took a little longer to get the paperwork done and out the door than we would have liked. We were there 8 hours. More
Outstanding sales staff at Austin Subaru! Knowledgeable friendly staff made buying a new Subaru an enjoyable experience. Beautiful new facility and large selection of new vehicles - a real 5 s Knowledgeable friendly staff made buying a new Subaru an enjoyable experience. Beautiful new facility and large selection of new vehicles - a real 5 star experience! I highly recommend Austin Subaru! More
Excellent service My service representative Susan Moulton is so efficient and pleasant each time I visit Austin Subaru. I have total confidence that my car will recei My service representative Susan Moulton is so efficient and pleasant each time I visit Austin Subaru. I have total confidence that my car will receive great care. She is very knowledgeable when I ask a question. More
New Crosstrek Loved my experience. Would easily do this again when I need another vehicle. Did not feel like the standard dealer experience, which is a great thing. Loved my experience. Would easily do this again when I need another vehicle. Did not feel like the standard dealer experience, which is a great thing. More
My subaru summer Jonathan and Kathy gave me great service as a follow-up to the service I had at Santa Fe Subaru which was also awesome. It's sad that I have to get my Jonathan and Kathy gave me great service as a follow-up to the service I had at Santa Fe Subaru which was also awesome. It's sad that I have to get my car back in yet again. I've been without my car since June 15th. Picked it up in Austin Subaru on August 16th now it's back again for the third time for Subaru service. Again Jonathan and Kathy have been over backwards but I'm just disappointed that my suby has had to be in the shop so many times this summer I've driven my Subaru a total of two weeks since since June 15th More
Service as it should be One-year checkup for our 2017 Outback 3.6L. Appointment easily made. Service manager met me in the lane and was ready to go. Work done on time and c One-year checkup for our 2017 Outback 3.6L. Appointment easily made. Service manager met me in the lane and was ready to go. Work done on time and car washed. Everything explained to me. I wish I had asked if they adjusted tire pressures as they rotted from front-to-back. I'm very satisfied. More
We had a wonderful experience purchasing our Suburu and appreciate the knowledge and assistance the staff provided to us. We walked in and out on the same day with our Suburu. A purchasing our Suburu and appreciate the knowledge and assistance the staff provided to us. We walked in and out on the same day with our Suburu. Andrew and all the staff were great to work with. More
A lot of miles maintenance My foresters got a few miles on it, so there was some expensive but due and necessary work to be done. My service representative was Adam Crabb, he wa My foresters got a few miles on it, so there was some expensive but due and necessary work to be done. My service representative was Adam Crabb, he was very knowledgeable, and really terrific at explaining all the work to be done as well as why. This was an expensive stop for me but rather than being pushy about selling the service, Adam was supportive. When I dropped off my car at 7am, Adam received me and he was there the whole day till service was done at 7pm. My technician made the same effort that day, thanks to him as well. Superior customer experience. More