Autex Mazda of Keene

Purchasing a car is a difficult and stressful adventure. The first person to greet you on a car lot is usually the sales consultant. Often these people are not as interested in your transportation needs as The first person to greet you on a car lot is usually the sales consultant. Often these people are not as interested in your transportation needs as they are in moving a particular product. Donald Class, sales consultant, met us as we came to Autex. It was our second experience at Autex of keene. We were not disappointed. Donald listened to our financial parameters and the type of car that we were interested in . My family and I were treated with respect and were given honest service that most car dealerships are not known for. At no point in the process were we made to feel pressure to make a purchase or to compromise re: what we felt comfortable in paying. Donald class was courteous, honest and diligent in assisting us in our purchase. The entire team at Autez of keene including Tim Machunsky, sales manager, and Chris Barnwall, finance officer, coordinate their efforts in efficiently and courteously. I don't think that I will ever buy a car anywhere else. More

My wife and I bought a new Mazda CX-5. Our experience working with Gretchen Jackson was so positive and enjoyable, we're still a little in shock. It was the best car-buying experience we've ever had. No working with Gretchen Jackson was so positive and enjoyable, we're still a little in shock. It was the best car-buying experience we've ever had. No previous experience even comes close. Gretchen couldn't have been nicer or more knowledgeable. She flat-out knows everything about Mazda cars. She simply couldn't be stumped. Best of all, she didn't just wait for us to ask questions-- she pointed out things we were not knowledgeable enough to ask about. When we did ask questions, she explained everything promptly and clearly. And she was never in a hurry. We never felt rushed. She gave the impression she had all the time in the world for us. She has a great sense of humor, and a knack for keeping things very light and upbeat. I would never have believed that I could feel relaxed while buying a car, but that's exactly how we felt with Gretchen-- and it happened almost immediately. I can't recommend her highly enough. FWIW: Everyone we met at Autex Mazda of Keene was friendly and helpful. Our entire experience there was positive, and I can't imagine going anywhere else in future. More

My family has purchased four cars from Gretchen at Autex, which will likely become 5 next spring when we upgrade my fiance's current car. They are always extremely friendly and go out of there way to help y which will likely become 5 next spring when we upgrade my fiance's current car. They are always extremely friendly and go out of there way to help you. I'd recommend them to anyone. More

I had a great experience at Autex Mazda, they helped me get out of my Ford and into a much nicer CX 5 and they were more than happy to help me look at all my options. Donald Class was more than happy to a get out of my Ford and into a much nicer CX 5 and they were more than happy to help me look at all my options. Donald Class was more than happy to allow me to test drive as many different cars with as many options as I wanted to and Donald and the sales manager were able to get me into the car I wanted at the payment a month I was happy with! The service I receieved here went above and beyond Donald made sure I understood all the features of the car before I left and how all the different buttons and gadgets worked and he even gave me a tour around the dealership to make sure I understood where parts and service were for future use. All of this made the process of getting a new car very painless and I appreciated the effort and service! More

This was the best and fastest car purchse experience my husband and I have ever had! Every employee was pleasant and aimed for total customer satifaction. 100% satified, we will recommend others to Autex M husband and I have ever had! Every employee was pleasant and aimed for total customer satifaction. 100% satified, we will recommend others to Autex Mazda! More

I had a good sales experience with Gretchen. I was up front and honest with what I wanted and so was she. She believed in me and got me into a wonderful Mazda 6, and I appreciate it very much. This is my front and honest with what I wanted and so was she. She believed in me and got me into a wonderful Mazda 6, and I appreciate it very much. This is my 2nd Mazda purchase and I will return for my next vehicle in the future. Happy Driver, Linda S. from Vermont More

kept gretchen late once again and she was super friendly still and we never felt rushed. she was great helping us get what we want at the price we can afford. still and we never felt rushed. she was great helping us get what we want at the price we can afford. More

Gretchen was very attentive and helpful in the purchase of our 2014 CX5. She spent a lot of time reviewing our car which had features we were unfamiliar with. When we had difficulties with the navigation of our 2014 CX5. She spent a lot of time reviewing our car which had features we were unfamiliar with. When we had difficulties with the navigation system she promptly replaced the faulty SD card. More

So I just finished the purchase and delivery of my new Mazda3. Once I was pretty sure on the trim level I decided to ask for a quote on-line. Autex Mazda (in Keene, NH) was the closest dealership with Mazda3. Once I was pretty sure on the trim level I decided to ask for a quote on-line. Autex Mazda (in Keene, NH) was the closest dealership with the model I wanted and within a day I had a quote that looked pretty good. The message came from Gretchen Jackson. She followed-up with a call and I went in that day. My experience with Gretchen was great in every way. She made the complexities of the cost easy to understand and earned my trust. Paperwork inc credit check went quickly and all my questions were answered. I never felt that nasty anxiety I usually feel when buying a car. I never felt hustled or stupid. Everyone has different priorities, but for me the experience and a relatively low cost were most important and I am very satisfied on both points. More

After a couple of months researching vehicles we settled on a dealership to initiate the used car search process. Unfortunately we did not feel as though our we were being taken seriously. So we expanded ou on a dealership to initiate the used car search process. Unfortunately we did not feel as though our we were being taken seriously. So we expanded our range for another dealership search which is how we found Autex Mazda. Using DealerRator.com and other review sites we decided to email Gretchen Jackson hopeful that maybe something would work out for us. Emailing Gretchen was the best decision we had made. Lets just say that after our first email contact with Gretchen we were leaving Autex four days later in a new 2012 CX-9. Gretchen made the process extremely easy and she was able to make us comfortable enough to work the sale over the phone & Internet. It was a surprise for us how easy the buying experience was. We couldn't be happier. We strongly recommend contacting Gretchen if interested in used or new Mazda's. More