I purchased a vehicle December 2013, it is currently April 15 and I have yet to receive a title for my vehicle.Bill and Chris were my original sales people, title was lost in the midst of copying after I signed it. Bill told me in January that the title was being sent, and faxed confirmation the he had sent for the title. I have since been in contact with the owner, Mike, who is now trying to charge me $120 for a replacement title that was never sent for. They are refusing to help me any further, and Mike simply said, "I doubt you have money for a lawyer". I will NEVER do business with them again, and urge the people of Kansas City to stay away.