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AutoFair Nissan of Chelmsford - Service Center

3.7

4 Lifetime Service Reviews

95 Drum Hill Rd. , Chelmsford, Massachusetts 01824

4 Reviews of Autofair Nissan of Chelmsford - Service Center

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August 24, 2018

"customer service"

- Asiamalia

Rithy is the most helpful one and answers all of my questions ane concerns when i come In for service. If you’re looking for a car, or just have anything in mind, he’s your go to guy!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rithy Poth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

AutoFair Nissan of Chelmsford responded

Thank you for the review! We appreciate your business! We are so fortunate to have Rithy as a part of our team as he always proves to be extremely helpful and understanding with customers. Our dealership operates as a team and we can always answer any questions you have along the way through ownership of your vehicle. We also don’t want you to forget about our Gold Rewards program everyone is enrolled in with their purchase here at AutoFair Nissan of Chelmsford. You will receive 5% cash back on every $1 you spend with our service department to be spent towards future service visits. You could save $2500 with this program! Thank you, Derick Sanders General Manager (978)746-2500

Sep 12, 2018 -

AutoFair Nissan of Chelmsford responded

Thank you for the review! We appreciate your business! We are so fortunate to have Rithy as a part of our team as he always proves to be extremely helpful and understanding with customers. Our dealership operates as a team and we can always answer any questions you have along the way through ownership of your vehicle. We also don’t want you to forget about our Gold Rewards program everyone is enrolled in with their purchase here at AutoFair Nissan of Chelmsford. You will receive 5% cash back on every $1 you spend with our service department to be spent towards future service visits. You could save $2500 with this program! Thank you, Derick Sanders General Manager (978)746-2500

July 11, 2017

"Worst customer Service"

- Kumarappan.s

I purchased my nissan rogue 2017 from Auto Fair. First of all the customer service is very worst and service team is pathetic and worst. For any problem, they will ask you to pay for it. Due to reverse sensor was not correctly, i had accident while reversing but they denied to fix the problem. Even though the suppost to work during reverse parking.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
service team
January 14, 2017

"Great and honest customer servicei "

- Michelle

I worked with several sales/lease, and service staff and found each of them to be honest, helpful, and fair. They don't mislead you, take you through all stages, and answer all your questions, for me there were hundreds and they were very patient. I recommend all their staff and body service. Thank you Autofair.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Toby, Josh, Nick, Dale, and many others.
February 21, 2016

"service"

- jdpt

people in the maintenance or service section are very pro active, flexible, welcoming. They are professionals!. I am very comfortable doing my car to be serviced in their shop.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I forgot his name..Definitely I have my record profile to them, the next time I have issue with my car definitely I will remember his or her name...........
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