About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

AutoMax Preowned Marlborough - Service Center

N/A

2 Lifetime Service Reviews

400 Maple St, Marlborough, Massachusetts 01752

2 Reviews of AutoMax Preowned Marlborough - Service Center

Sort by Write a review
July 10, 2014

"Amazing service"

- marc2310

I want to thank Paul DiCarlo in Sales and Luis in Service for helping me and my Wife in the servicing of our Maxima and Lexus. These guys saved us a lot of money from what the Big Dealers wanted to charge for the same Parts and Labor. We always Purchase new cars, For better quality service Auto Max is a no brainer..The savings Automax Service Dept is quite substantial. Thanks again Paul and Luis. Thank you

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul DiCarlo
March 26, 2014

"This experience began about six months ago when my..."

- akilburn67

This experience began about six months ago when my windows began to stop working intermittently. When pressure was applied to the door, the windows would work, but this trick soon began to lose its effect and the windows stopped working completely. When I had called up Nissan Marlborough initially, I had spoken to a receptionist in Service who said that my part was not covered, and to find out I would have to commit to some payment. As a purchaser of an extended warranty, I ignored her and drove around angrier than heck that my new-ish car was having old car problems. Upon receipt of a recall notice from Nissan, I had brought the car in and fought my way to a technician on the phone. Once they were on the line, I was able to find out a trove of information about my policy, including the fact that my window malfunctions were covered. When that problem was solved, it was as easy as bringing the car in and having the work done, and picking it up at the end of the day. Oil changes are about $5 more, but they can run diagnostics on your Nissan like a small shop can't. Main take away - make sure to talk to the technicians about any car problems and how it relates to your policy. Once that hurdle is overcome, they are a very knowledgeable and skillful service shop that costs a little more than Johnny Mechanic, but is usually worth the cost

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chad Marrier
1
1 - 2 of 2 results