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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
845 Reviews

845 Reviews of AutoNation Acura South Bay - Service Center

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May 12, 2023

I had work done on my TL and they did a good job. My service advisor Kelly was excellent and very responsive. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilberson
Report | Print
May 15, 2023 -

AutoNation Acura South Bay responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 08, 2023

If they hired Steve, they must not be half bad. While I understand that inorder for a better dealer experience at the normal Crenshaw facility to occur, the temporary location is required. Ho More

by mek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ravaglia
Report | Print
May 11, 2023 -

AutoNation Acura South Bay responded

Hello Mek, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (310) 667-8231 to discuss what we can do to help.

May 08, 2023

Gabby was very helpful and super friendly easy to talk to made me super comfortable right away I knew my vehicle was in good hands, mechanics great ! More

by ajeenah31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Report | Print
May 11, 2023 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Great customer service with fair pricing. It starts from when I arrived until my car was done. More

by Alexlopez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 08, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 05, 2023

Great customer service with fair pricing. It starts from when I arrived until my car was done. More

by Alexlopez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 08, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 28, 2023

NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE More

by christineakowalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
May 01, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2023

Steve Ravaglia is the best personal service provider ever. Professional in all ways. Clean facilities with coffee tea and coco More

by djberndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
May 01, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

Good customer service at the service desk with Kelly. Keeps you informed of all that is going on with service of your car More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 26, 2023 -

Rene responded

Good customer seevice at service desk woth kelly

April 22, 2023

Kelly Gilbertson is my go to service representative. Kelly really explains how to take care of my 2014 RDX. Yeah, Kelly! More

by ttarima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Apr 24, 2023 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Always excellent service with a smile. Kelly is an over the top outstanding service provider. More

by lynnattig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 21, 2023 -

AutoNation Acura South Bay responded

Hi Lynnattig, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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