AutoNation Dodge Ram Colorado Springs

I came in for a oil change and tire rotation as I have paid for a package deal for them. I wanted to get a number of things checked as I know that I have some underbody work that needs to be done. I did paid for a package deal for them. I wanted to get a number of things checked as I know that I have some underbody work that needs to be done. I didn't get any information about what was wrong with my vehicle to I got a text well after the visit to the dealership. When I asked about the tire rotation they said I would have to pay extra for it. I was told I didn't have this in my package and its clearly stated on my paperwork that I have paid for the rotation. I specifically said that this explanation doesn't make any sense and all I got was the deer in the headlight look! If you can't uphold your own contract why write them? More

I traded in a truck and bought a vehicle at Auto Nation Dodge Ram. A great team of guys. Super friendly and gave me a great deal. Dodge Ram. A great team of guys. Super friendly and gave me a great deal. More

I had a appointment scheduled for a month and when I showed up parts weren't available anymore. It happens I work in the industry was told to reschedule when parts are in, to easy right. Well I've calle showed up parts weren't available anymore. It happens I work in the industry was told to reschedule when parts are in, to easy right. Well I've called for two weeks to get an appointment and when I call to get it scheduled I ask are parts available and last week I was told I would get a call back to confirm never happened. So I called today amd when through the same conversation and the lady who picked up in service on 12/13/23 at 9am was rude and told me she could schedule my appointment. Sweet so I asked if the parts were available as to not waste anyone's time well she refused to check and said she'll set the appointment and I needed to locate the availability of the parts and as I tried to explain to her I was just making sure no one was wasting valuable paid time she just transfered me mid conversation and was rude and unprofessional and I wish I knew her name. But David in parts was wonderful and was able to start looking and took care of the situation. More

Customer service was exceptional, as always. Always a pleasure and always quickly done - in and out. Always a pleasure and always quickly done - in and out. More

Had to take our vehicle in for a transmission issue. They were very professional and quick.the part took some time to come in but as soon as it did I got a phone call and had the vehicle back within a f They were very professional and quick.the part took some time to come in but as soon as it did I got a phone call and had the vehicle back within a few days and that’s with a holiday thrown in the mix. Scott was super helpful and made sure to keep in touch with updates More

Coming from a big company, we have a lot of trucks. The truck we sent in was the owners truck and when the owner gets his truck back and its beyond worse than what it was when we sent it is its frustra The truck we sent in was the owners truck and when the owner gets his truck back and its beyond worse than what it was when we sent it is its frustrating. What is even worse the numbers i called and people i tried to get ahold of never answered and never gave me a call back. so i do believe i will not ever bring any company vehicle here again. More

Transparent and friendly staff. I brought my truck in for service. The technician was thorough and even though he couldn't find the problem at first, he had no quams keeping my truc I brought my truck in for service. The technician was thorough and even though he couldn't find the problem at first, he had no quams keeping my truck and spending a little extra time trying to figure it out. Which worked! Thermostat was sticking at random. Replaced and moving right along. More

They provided a quick oil change service. I have used this store for many years with no issues. I have used this store for many years with no issues. More

Great Job on my 2500 Ram Promaster. It was clean and ready for me the day they said it would be. It was clean and ready for me the day they said it would be. More

The dealership got my truck in on time and completed the service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go ther service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go there for all of the service and repair to my truck. More