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AutoNation Ford Mobile

Mobile, AL

4.5
726 Reviews

901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 726 reviews

April 22, 2022

Good experience. staff were friendly and the process was smooth. Not too pushy and very helpful. More

by richard.chinery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozell Dubose
Apr 25, 2022 -

AutoNation Ford Mobile responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 21, 2022

The service was great all of the employees are great l will definitely keep going back More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Lamb, Jeff Phillips
Apr 25, 2022 -

AutoNation Ford Mobile responded

Hi Dennis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

The staff was knowledgeable friendly and helpful. The answered all questions and responded to emails More

by Jess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Bethea
Apr 22, 2022 -

AutoNation Ford Mobile responded

Hello Jess, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 19, 2022

The staff was knowledgeable friendly and helpful. Answered all questions and responded to emails quickly More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulonsky Mitchell
Apr 22, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to leave us a response, Jess! If you need more help, our team is available to talk -- safe travels!

April 18, 2022

Always great and friendly service! They always greet with and smile and willing to help with any of your needs. More

by mbrittnee41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald and Andrea
Apr 21, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2022

Nicole in service was very friendly and completed all my requests. My truck was well taken care of More

by Sx3ran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 19, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 14, 2022

They made purchasing my F-150 a breeze! ! They go above and beyond to put you in a vehicle. The people there are super friendly too! More

by SusieQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Childs
Apr 18, 2022 -

AutoNation Ford Mobile responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2022

I purchased a Lexus RX 350 six weeks ago from this dealership. They told me I had a 90 day warranty. My car would not start when I tried on Saturday. When I called the dealership on Monday they said t More

by Rickmcvey554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Dana, Ernest Lamb, Jimmy Sunderland
Apr 15, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

Apr 15, 2022 -

Rickmcvey554 responded

I left a voicemail for the general manager two days ago, but he/she has never returned my call. So far you’re striking out. Your lack of customer service continues. Very disappointed with your company. I would discourage anyone from purchasing from you.

April 05, 2022

Staff is polite, friendly and helpful. The young man who helps us goes out of his way to answer all our questions and always has a smile. When we pull in to the service area we know he More

by rjgronzo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service counter
Apr 08, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 05, 2022

I’ve had major issues with this dealerships service dept when I came in for an oil change, paid $80, drive 10 miles home for my oil pressure light to come on, checked my oil, it was black. Drained my oil an More

by Johnny2by4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas bethea
Apr 08, 2022 -

AutoNation Ford Mobile responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (251) 202-2016 so we can work towards a resolution. We look forward to hearing from you. Take care!

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