AutoNation Honda 104 - Service Center

I tried to book an online appointment for an oil change for my car. I finally got to the dealership and got it changed and they told me my car would need more services done on it. They wouldn’t let me sche for my car. I finally got to the dealership and got it changed and they told me my car would need more services done on it. They wouldn’t let me schedule an appointment there and said I needed to go home and make one online. I tried to do it online and the website didn’t let me make one. So I tried to use the chat and the automated chat thing said I needed to call. I called the number and no one picked up and was on hold for a long time. It doesn’t seem like it’s easier to schedule service for my car at this location. More

Ben and the whole team were awesome. They were helpful and communicative. They sent pictures to explain the car issues. They were helpful and communicative. They sent pictures to explain the car issues. More

Requested comprehensive service as daughter moving with vehicle out of state. All requested service performed to satisfaction. Inspection found power steering fluid leaking into boots covering steering rac vehicle out of state. All requested service performed to satisfaction. Inspection found power steering fluid leaking into boots covering steering rack leading to addnl $1900 repair which was completed. Felt $163 to replace blown fuse extreme and $163 to correct passenger side mirror wiring they installed a couple years back extreme was well. Greatly appreciated inquiry if Costco member during checkout as it cut $354 off over all total. More

Susan was friendly, educated and took great care of me. She gave me options without any pressure. I have received great customer service at this location since 2007 when I bought my first Pilot. She gave me options without any pressure. I have received great customer service at this location since 2007 when I bought my first Pilot. More

Pleased with the dealership and service area. They want to make sure you are completely satisfied. They want to make sure you are completely satisfied. More

Service department is great but I always walk out of there feeling like I'm neglecting my car. The things they say I need to perform just are never realistic to my budget. there feeling like I'm neglecting my car. The things they say I need to perform just are never realistic to my budget. More

Great customer service! Donovan took great care of me. They didn’t pressure me at all and got me taken care of quickly and efficiently! Donovan took great care of me. They didn’t pressure me at all and got me taken care of quickly and efficiently! More

Jason was very nice and patient to explain what situation of my car was to me. of my car was to me. More

The service people were efficient and very courteous. The waiting room was comfortable and clean. The waiting room was comfortable and clean. More

Kristi did great, was friendly, very helpful, answered all questions or got answers for me. Everything overall was great. all questions or got answers for me. Everything overall was great. More