AutoNation Honda Miami Lakes - Service Center

Fantastic, good experience My advisor Tatiana was so gentle. The waiting time was shorter than I expected gentle. The waiting time was shorter than I expected More

You need a dedicated person answering the phone at the service department. You can't expect customers to spend the whole morning trying to get in touch with somebody while phones go unanswered. service department. You can't expect customers to spend the whole morning trying to get in touch with somebody while phones go unanswered. More

Poor customer service from advisor. they took so long on every step. You have to be checking on them once in a while, otherwise waiting time will be longer. every step. You have to be checking on them once in a while, otherwise waiting time will be longer. More

The attention when you arrive for service is spectacular, everything is explained in detail so you are well informed with what is happening with your vehicle. everything is explained in detail so you are well informed with what is happening with your vehicle. More

Great customer service, along with a food truck near the outside waiting area with food if you would like to purchase any. outside waiting area with food if you would like to purchase any. More

On all 4 items referred to AutoNation Honda Miami Lakes, to fix; they exceeded my expectations! Especially, the replacement of the 'starter', which had been done twice "unsuccessfully" in November of 2019 to fix; they exceeded my expectations! Especially, the replacement of the 'starter', which had been done twice "unsuccessfully" in November of 2019 by the same dealer, BUT UNDER A DIFFERENT MANAGEMENT! More

The Service Rep took good care of my service needs was very helpful and excellent customer service very helpful and excellent customer service More

My service experience was great! From the moment I schedule the service appointment online, it was very easy to manage, update time and get directions. Upong arrival, I was greeted curteously and assi schedule the service appointment online, it was very easy to manage, update time and get directions. Upong arrival, I was greeted curteously and assisted right away by my Advisor, Dario. He was friendly, professional and very attentive. He took the time to explain me the process and rhe details on the Car Inspection report. He was very patient answering my questions, and respectful of my time. He made me feel that my car was in great hands. The wait was fair, and overall I was very happy with the service experience and Dario. He adds the especial touch of caring, which you want when taking care of your investment, aka your car. I will definitely choose Dario for my future service needs. More

El servicio es excelente el personal es muy profesional deben bajar los precios están muy altos y mejorar el lugar donde lo clientes esperan por el auto móvil deben bajar los precios están muy altos y mejorar el lugar donde lo clientes esperan por el auto móvil More

quick, friendly , efficient and professional dealings great good wonderfull hey ok this minimum requirement is pushy and totally unsatisfactory dealings great good wonderfull hey ok this minimum requirement is pushy and totally unsatisfactory More