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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,049 Reviews

1,049 Reviews of AutoNation Toyota Cerritos - Service Center

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June 01, 2022

Great service all the time went in for a recall on the tundra advisor Bianca is great. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Jun 03, 2022 -

AutoNation Toyota Cerritos responded

Hello Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2022

Paul was very helpful & informative. Paul informed me of the cost and additional work that needed to be done. More

by Toyota 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 01, 2022 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2022

After 1 hour shuttle still hadn't picked any of us up. Otherwise service great. More

by Marylgrant
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie was great
May 31, 2022 -

AutoNation Toyota Cerritos responded

Hi Marylgrant, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

I always bring my car to service with Claudia. She is amazing and goes over any recommendations or answers all my questions. More

by Liliana marquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
May 31, 2022 -

AutoNation Toyota Cerritos responded

Hi Liliana, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

May 29, 2022

Great service, wait wit an appointment was way too long. Waiting area had 1 tv blasting so you couldn't hear the other TV. There were patrons in the waiting room really coughing alot unmasked. No one said a More

by Sbarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwan
May 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

I have purchased over 10 cars from this dealership both new and used and will not bring my car here for service! I bought a used car from them last year and because it was another maker, they gave me 3 com More

by mrsjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
May 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

May 27, 2022

Ellos me atienden todo el tiempo con amabilidad y me explican que necesita mi carro More

by lorenasolis21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Jun 01, 2022 -

AutoNation Toyota Cerritos responded

¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Lorena! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

May 26, 2022

Great customer service. My car was serviced in a timely matter. My only complaint was they couldn’t find my keys when my car was done, but Jose did eventually find them in t More

by Dvmacias0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 24, 2022

Staff was professional, nice and prompt service. I Would definately recommend to family and friends! More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
May 26, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2022

Fast and courteous service excellent probably will be back again for my next oil change More

by al524ex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 26, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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