AutoNation Toyota Cerritos - Service Center

As always my car was serviced here at AutoNation Toyota Cerritos and everything was great. It took me fifteen months to reach 5,000 mile, but now I can really feel the difference when I drive. Cerritos and everything was great. It took me fifteen months to reach 5,000 mile, but now I can really feel the difference when I drive. More

I had an appointment for my Camry regarding a recall. When I made the appointment, I wasn't informed that it would take all day for the service, and they don't have a pick up courtesy van, which meant I When I made the appointment, I wasn't informed that it would take all day for the service, and they don't have a pick up courtesy van, which meant I had to get an Uber to go pick up my car. I also had to call to ask if my car was ready. More

Thank you for taking care of my car. The waiting time was very reasonable which is very important. The waiting time was very reasonable which is very important. More

Have to rescheduled appointment twice. I called service dept and gave them my phone number so I can schedule but the service rep never call me back I called service dept and gave them my phone number so I can schedule but the service rep never call me back More

The service advisor was very nice, knowledgeable & she took care of my car issues promptly. When I asked her if you do car wash she gave me voucher, she took care of my dead car remote control battery ke took care of my car issues promptly. When I asked her if you do car wash she gave me voucher, she took care of my dead car remote control battery key, I had a wheel alignment & included the rotation free of charge or is it normally free for a wheel alignment? She called the guy for my paint issues & the guy was there right away. I am happy & satisfied w/ how Stefani handled me. I will surely be back there for my future maintenances for as long as Stefani will be there to take care of me. That means I’m transferring back there from another dealer. (I used to have my services done there - Cerritos years back since this is where I bought my car. But the service advisors I had on my last 2 or 3 visits were not so accommodating the reason why I transferred to another dealers, far but worth the drive. Oh they serve complimentary coffee & snacks like donuts, chips, snack bars even cup o noodles. You wont be hungry or sleepy while waiting in there lounge area. Hope you have at least complimentary coffee & donuts too.) More

Very courteous, part was ordered and received quickly. They follow up and keep you posted on status They follow up and keep you posted on status More

The service itself was good and reasonably fast. However their shuttle stops working pretty early - at 2:30 or 3 pm. Also, they are not providing car wash, but give a voucher to a place which is However their shuttle stops working pretty early - at 2:30 or 3 pm. Also, they are not providing car wash, but give a voucher to a place which is too remote for me. More

Easy to make transaction , the associates are helpful . They explain what is good to be done to my vehicle They explain what is good to be done to my vehicle More

Pretty nice place but lately I feel like the dealership say whatever they can for business. I drive two hours for service being that I purchased my vehicle from this location I would like to keep getting i say whatever they can for business. I drive two hours for service being that I purchased my vehicle from this location I would like to keep getting it serviced here. Unfortunately, there has been no real reason to continue the drive down so I am seeking closer alternatives for service. More

My advisor Miguel Moran throughly explain the service that was going to be done on my car and Also, Miguel brung to my attention that it was passed time for an wheel alignment that the last service write that was going to be done on my car and Also, Miguel brung to my attention that it was passed time for an wheel alignment that the last service writer failed to offer me at my last vehicle service. Miguel also explained other questions and concerns I had that no one helped me with at my last service visit. I do want to thank Miguel again for his service he gave me. More