Autobahn Jaguar

Service experience This is our fourth jaguar from autobahn , we are repeat business because of sales and service. I would recommend to anyone . Sorry Todd is no longer i This is our fourth jaguar from autobahn , we are repeat business because of sales and service. I would recommend to anyone . Sorry Todd is no longer in sales but understand it was better for him. More

Window an airbag repair Cory Malcolm did a suburban job of taking care of my needs. I was furnished a car so I could go to a doctors appointment in Plano while my jag was b Cory Malcolm did a suburban job of taking care of my needs. I was furnished a car so I could go to a doctors appointment in Plano while my jag was being worked on. More

Efficient and reasonable Rep was informative and very helpful in helping us resolve the problem with two of the wheels on our Jag. Appreciated his effort to extend good servi Rep was informative and very helpful in helping us resolve the problem with two of the wheels on our Jag. Appreciated his effort to extend good service and price. More

Ignored and looked down upon I visited the Autobahn Motorcar Group for service to my Jaguar. I dropped in the discuss what might be wrong and when they could schedule an appointm I visited the Autobahn Motorcar Group for service to my Jaguar. I dropped in the discuss what might be wrong and when they could schedule an appointment. This was the first time I had been to this dealer. I parked my car and walked in the front door. There was no personnel in sight. Surprise! No salesperson approached to ask if I needed assistance. I made my way through the building to locate the service area. Once there, I noticed one female service writer visiting with a customer. They continued to chat about various topics with the service writer glancing over at me periodically. When she did finally walk over to me I could tell she was highly annoyed that I had interrupted her conversation. She asked what I needed and I attempted to explain the difficulty I was having with the car. The whole time I felt she was looking down her nose at me as if I wasn't worth her time of day. I left with enough information to call and make an appointment, had I decided to deal with Autobahn, which I did not. But before I left, I stopped to look at the cars they had for sale in the lot. One in particular which I had seen advertised on the Internet. I looked and looked a little more, walked around it and walked the other way, then glanced at the door to see if anyone was going to assist me. No one ever did. There was an employee walking into the adjacent building for another make (Audi I think) and I commented, "I guess they don't need to sell any cars) and he kind of chuckled. So, I guess you got your wish Autobahn. You didn't appear to want or need my business, so I am happy to take it elsewhere. Guess I'll go to your competitor over in Dallas. More