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Autobahn USA Dedham

Dedham, MA

4.6
1,038 Reviews
At Autobahn USA Dedham, we're changing the way you buy cars. We are a McGovern Auto Group dealership that has "Bottom-Line Online" means no one gets a better price than you. We shop the market each day, comparing our prices to the competition - making sure our online prices are the market's best. Plus, we offer piece of mind with our CERTIFIED VEHICLES that include a 5 year / 100K mile warranty.
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909 Providence Hwy

Dedham, MA

02026

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Showing 1,038 reviews

August 21, 2023

Loved this dealership will consider on purchasing another car here again I already wrote a review on the website as well More

by Isaiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sorm
Aug 23, 2023 -

Autobahn USA Dedham responded

Isaiah, we're so glad to know you had a great experience at Autobahn USA Dedham! We appreciate your feedback and look forward to helping with any future car purchases. Thanks for the review!

August 18, 2023

2-3 days after taking my car home the check engine light came on for an o2 sensor! I contacted Autobahn and they tried to avoid taking responsibility for selling a car in that condition. After threatening t More

by kfig0201
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammed Quddumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Autobahn USA Dedham responded

Hi kfig0201, thank you for leaving us a review. We are sorry to hear you did not have the best experience with us. Here at Autobahn USA Dedham, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We have reached out a few times with no luck; however, we would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

Aug 28, 2023 -

kfig0201 responded

Hello, I emailed you last week.. still no response on how you plan to “make it right”

August 06, 2023

Lack of response don’t follow up cars have issues they don’t want to fix More

by djhd11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo Abreu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Quddumi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Thet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sorm
Aug 10, 2023 -

Autobahn USA Dedham responded

Hi djhd11, thank you for leaving us a review. Here at Autobahn USA Dedham, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience would you please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

August 04, 2023

Lack of communication, if it wasn’t a Jeep I would’ve gave it back already. More

by jbc91091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Lopes
Aug 10, 2023 -

Autobahn USA Dedham responded

Hi jbc91091, thank you for leaving us a review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We would like to learn more about what may have happened. At your earliest convenience would you please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

August 02, 2023

Very positive experience across the board for me and my wife. I think it is ridiculous that I am expected to write 15 word minimum to be able to complete this review, so I am going to copy and paste until More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Quddumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shephard
Aug 03, 2023 -

Autobahn USA Dedham responded

We're glad to know you and your wife had a positive experience at Autobahn USA Dedham! We appreciate the feedback about our review process, too. Thanks for taking the time to share this with us - have a great day!

August 02, 2023

I got my car with Marc and had the best outcome . He made sure I understood everything and told me what I needed to know about my vehicle not wanted to hear so I appreciate the honesty and patience c More

by felicewest95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Autobahn USA Dedham responded

We're happy to hear that Marc was able to provide you with a great experience at Autobahn USA Dedham. We appreciate your patience throughout the process and see you again. Drive safely!

July 30, 2023

General Manager took great care of me, then To’d me to Chan, who went above and beyond, making my buying experience a great pleasure..he timely wired me paperwork I needed to register the Porsche in Calif More

by ffranktly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Autobahn USA Dedham responded

Thank you for the 5-star rating! We're delighted to hear that Chan and our team at Autobahn USA Dedham made your car-buying experience a pleasure. We'll see you again. Enjoy your new Porsche!

July 20, 2023

Overall a good experience. Wish the staff was more knowledgeable about electric vehicles, particularly the one I was buying. They did try to accommodate many of my requests dur More

by Omargain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Autobahn USA Dedham responded

Hi Omargain! Thank you for sharing your feedback with us. We appreciate your kind words about our sales agent and are glad that they were attentive to your needs. Your concerns have been noted, and we will take them into consideration as we continue to improve our services. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

July 13, 2023

Very friendly and efficient customer service. Made this purchase really quick and easy and the free coffee while we were waiting to be processed was an added plus! Highly recommended More

by Fabian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Elmassih
Jul 17, 2023 -

Autobahn USA Dedham responded

Hey Fabian, it's great to hear you had a smooth car-buying experience with us at Autobahn USA Dedham! Thanks for the kind words and recommendation! We'll see you next time!

July 12, 2023

Me and my husband went there too purchase a car we met a very nice professional salesman name Fernando. We have no problem purchasing a car Fernando was awesome and still is no hassle very Patient with us More

by Stella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lopes
Jul 12, 2023 -

Autobahn USA Dedham responded

Hi Stella! Thank you so much for sharing your positive experience with us! We're thrilled to hear that Fernando provided you with exceptional service and made your car purchasing process smooth and hassle-free at Autobahn USA Dedham. We'll make sure to pass along your kind words to Fernando and recognize his excellent work. We'll see you next time!