This dealership uses hard sales tactics.
Sales associates didn't have in-depth vehicle knowledge (safety reviews, pros/cons)
The routine is the sales associate goes back and forth a half dozen times with a piece of paper with a handwritten car payment.
Didn't follow through on advertised President's Day Sale - The dealership had a big sign out front that says "President's Day sale" and 1 of the bullet points on it says they will give you 120% of your kelly blue book car value. I went on KBB.com prior to going and got my car value ranges based on the kbb definitions. Sales associate gave me a long explanation about how what is on KBB is not really the value they use and that the dealership gets to subtract even more from that because of the investment they have to make to clean/detail/repaint chips, etc. So, they wouldn't agree to anything close to 100% of KBB value, let alone 120%.
After the going back and forth, sales associate said since they couldn't offer more for the trade ins, he could give me $500 off the sticker price, even though it was a 2015. I told him where my car payment needed to be, and he told me he couldn't do that - even with the $500 off sticker price and the trade in values, and be purchasing the lowest end version of the vehicle). So we went back and forth on the piece of paper until he told me he couldn't get me any lower.
I wish I'd walked. But in my mind, I thought "they're taking both trades and I may not find another $500 under the sticker price offer anywhere" - so I bought.
When I got home, I opened the glove compartment to get the manual to read up on the new car and found the sticker - the guy sold me the car at almost $3000 OVER the sticker price.
I called immediately, but they'd closed 15 minute prior, and I left a message. At first, I thought the paperwork guy had messed up, gotten confused, missed a button or something and that I would simply need to go back and resign the paperwork with the agreed upon price and all would be well and my car payment would drop. But it turns out, I just was "had." I e-mailed the sales associate with the e-mail address he gave me earlier that day. I never (to this day) heard back from him. I called the next day and LM for the manager, I live chatted at nissanusa.com to find out the complaint procedure and was told I would get a call back. For 3 days, I didn't hear back from the dealer. On the 4th day, I talked to the manager who said he would need to investigate. Now it's been a week since THAT and I still haven't been able to connect with him again.
I won't go back, and I won't recommend.