Autohaus Lancaster, Inc. - Volkswagen

Autohaus-No Pressure with Friendly & Professional Service I was looking for a reliable vehicle and contacted Autohaus at Lancaster. Salesman Don Meshey was friendly and helpful. He was patient and upfront wi I was looking for a reliable vehicle and contacted Autohaus at Lancaster. Salesman Don Meshey was friendly and helpful. He was patient and upfront with me on the different price points of different vehicles. He also was happy to let me test drive the different vehicles with no pressure to buy. I would definitely recommend Autohaus of Lancaster & Volkswagen for their great Sales people & Service, as well as their great Volkswagen Gold Warranty. More

When I went in to look at a 2008 Ford F250. I was greeted in a timely manner. It wasn't like some dealers were they are on you as soon as you pull up. Don Meshey was my sales man. Don worked really hard to g in a timely manner. It wasn't like some dealers were they are on you as soon as you pull up. Don Meshey was my sales man. Don worked really hard to get me the deal I wanted. I am very happy with my overall experience at Autohaus Lancaster. More

Our overall experience at the Lancaster Autohaus was excellent, and the dealership was very clean and bright. When buying a new car, that you work so hard to have, you definitely want it to be a posit excellent, and the dealership was very clean and bright. When buying a new car, that you work so hard to have, you definitely want it to be a positive and exciting experience. Donald Meshey is a young professional salesman who listened to our every need. We recently left the Reading area VW dealership due to the salesmen being very pushy about who I was going to finance with, since it was not them. We walked in to Mr Meshey and my husband told him what we wanted and how we wanted to handle things. This young man made us feel like it was "all about us", offering us coffee and water prior to getting down to business. He also had a very down to earth way about him that made us feel comfortable. When you spend 30K that's how it should be. He explained everything in detail and was very knowledgeable about the model we were interested in. His style was very much about the customer and he conducted "good business" in a none pushy way. His manager Mike Wanner was also very professional and efficient in getting us the internet price I had researched. I felt he gave us a very fair price on our trade in, a 2006 Passat. We will definitely come back to the VW Lancaster Autohaus and I have already recommended this place of business to my coworkers. I am very happy with my new Candy white Passat and love all the features. I look forward to years of great gas milage with this TDI model. More

Don was a very nice and knowledgeable salesmen. He really worked with me for the right deal so I could get the car that I wanted. That was a outstanding job!!! worked with me for the right deal so I could get the car that I wanted. That was a outstanding job!!! More

This is my second new VW from Autohaus - I do want to mention Don Meshey was a great salesman and you can tell he likes his job. He was courteous and respectful and did everything he could to make my vi mention Don Meshey was a great salesman and you can tell he likes his job. He was courteous and respectful and did everything he could to make my visit enjoyable. He explained everything in detail and was patient when something was not understood. I will recommend Autohaus and I would recommend Don Meshey to anyone who would ask. Thank you. More

It was great working with Don Meshey and his team on my recent purchase of a 2009 VW Tiguan. He was very personable and made it an enjoyable buying process. Melissa Vrable recent purchase of a 2009 VW Tiguan. He was very personable and made it an enjoyable buying process. Melissa Vrable More

I was looking for a car for my daughter and we saw used Honda Accord they had advertised. We called and Doug Meshey, salesman took care of us. He was very polite and answered our questions. The cars batter Honda Accord they had advertised. We called and Doug Meshey, salesman took care of us. He was very polite and answered our questions. The cars battery was low when we took it for a test drive and they said they would put a new one in for us. We were very pleased with the sales staff and would recommend Autohaus of Lancaster for your next car purchase. H Benner of Gap, Pa More

Purchased my certified used Vw in 2010. It has been in the shop so many times for repairs, very frustrating. Major engine and turbo problems. The technicians were supposed to fix a smoking and oil consum the shop so many times for repairs, very frustrating. Major engine and turbo problems. The technicians were supposed to fix a smoking and oil consumption issue. The last repair under warranty did not resolve the issue. When I received the follow up service call I voiced my concerns about the unresolved issue and asked them to have the service tech call my husband. We never received a call about our unresolved issue. Now the car is sitting our local repair shop awaiting a diagnosis because it just drinks quarts of oil. Very frustrated..feel like we got a Vw lemon and can not even tell you how disappointed we are with Autohauze and Vw and their customer service and repair center.... More

I just recently purchased a 2013 Volkswagen tdi suv and i was serviced by Hernan diaz-Egg as a sales rep Hernan diaz is a great example of what a sales rep should be, excellent customer service, answer all m was serviced by Hernan diaz-Egg as a sales rep Hernan diaz is a great example of what a sales rep should be, excellent customer service, answer all my question and was very imformative of all the steps of my purchased. I would definitely recommend Hernan to all my friends and family. Now i have to be honest that the dealer manager Gary Mollitor from the volkswagen side made me feel very uncomfortable while at his dealer he made me feel not welcome, i visit the dealer several times and this guy never even made an attempt to greet me while at was there, i mean i dont have to spend my money there many other dealer would be happy to take my money the only reason i made the purchase at his dealer was due to the sales rep. All customers should be treated nicely by the dealership management, at the end of the day without customer he would not have a business. Ariliany Perez More

Since Dec 2000 I have purchased 6 VW's from Autohaus. They are truly an outstanding dealership from Sales to Service. One cannot say enough about the excellent manner you are dealt with and treated as a They are truly an outstanding dealership from Sales to Service. One cannot say enough about the excellent manner you are dealt with and treated as a customer, be it Sales or Service. This dealership follows up with a personal phone call to confirm service dates and then calls after the service was performed to see that everything was done to your satisfaction. More