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Autohaus on Edens
Northbrook, IL
3,477 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,477 reviews
January 21, 2022
Excelente customer service . I appreciate their thoroughness, Eddie Garcia is very clear and respectful person an excellent part of your team thoroughness, Eddie Garcia is very clear and respectful person an excellent part of your team More
by MANNY3275
Verified CustomerEmployees Worked With
January 21, 2022
The best experience I have had from Mercedes Benz in a long time. The staff is truly acceptable. A had a real Mercedes’ Benz experience. We are extremely satisfied. long time. The staff is truly acceptable. A had a real Mercedes’ Benz experience. We are extremely satisfied. More
by Trena Renee
January 21, 2022
The service department is always quick and efficient. I appreciate their thoroughness and always providing me with quality recommendations to keep my car in great condition. Eddie Garcia is great to work appreciate their thoroughness and always providing me with quality recommendations to keep my car in great condition. Eddie Garcia is great to work with. More
by DKURTIS9
Employees Worked With
January 20, 2022
Efficient and timely with 30,000 mile service performed & offered a complimentary rental car for additional work performed. offered a complimentary rental car for additional work performed. More
by DB
January 20, 2022
Excellent customer service. I would go there again. Fast and great work. Reasonable price. They wash your car as well and great work. Reasonable price. They wash your car as well More
by lachezar_byulbyulev
January 19, 2022
This is a consistently great service, high touch dealership; I am very pleased with just about everything but the high expense (no surprise; this is my 3rd Mercedes vehicle) and the horrible car was dealership; I am very pleased with just about everything but the high expense (no surprise; this is my 3rd Mercedes vehicle) and the horrible car wash facilities, or lack thereof. It could not be much slower or less convenient. Tom Lood has been exceptionally good. More
by THANDLER
January 18, 2022
Excellent service and customer experience. Have been going to Autohaus for over 4 years. Great overall dealership and Eddie Garcia goes the extra mile going to Autohaus for over 4 years. Great overall dealership and Eddie Garcia goes the extra mile More
by RCJohnson7
Employees Worked With
January 16, 2022
Service is abominable. Has had car multiple times for several weeks to fix problem. Poor communication with service department several weeks to fix problem. Poor communication with service department More
by MVENDER
Employees Worked With
