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Autohaus on Edens
Northbrook, IL
3,477 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,477 reviews
January 15, 2022
This was a first-time visit for me (car was new 1 yr. ago). Everything very clean, nice waiting room, etc. Only way to improve from my perspective would have been to let me know in advance that when th ago). Everything very clean, nice waiting room, etc. Only way to improve from my perspective would have been to let me know in advance that when the inspection is complete, it's Not time to pick up the car. That, and I feel even a slap-dash Car Wash would have been good! More
by WINNSPEN
Verified CustomerEmployees Worked With
January 14, 2022
Rob and Ricky were great. They made the process from inquire to driving home in a new Mercedes’ easy. inquire to driving home in a new Mercedes’ easy. More
by BERNIEJGUERRERO
January 12, 2022
Excellent service. Good communication and quality work. I live 10 minutes from Knauz and 30 minutes from Autohaus but always go to Autohaus due to the people and quality of work. Thanks. I live 10 minutes from Knauz and 30 minutes from Autohaus but always go to Autohaus due to the people and quality of work. Thanks. More
by Jbwz
January 11, 2022
Great service department! Very knowledgeable and quick response with friendly atmosphere. Highly recommended for service. response with friendly atmosphere. Highly recommended for service. More
by Elizahicks
January 10, 2022
I appreciated getting in and getting the car done in a few hours. The basic service work was fine. It would be a good idea to add mask signs in the waiting room. There were people there who wouldn't w few hours. The basic service work was fine. It would be a good idea to add mask signs in the waiting room. There were people there who wouldn't wear a mask. If I had it to do over again I would not wait for the car or have taken the loaner just to get out of the dealership. More
by WMG105
January 07, 2022
Clean, service was done as promised and on time. service done was explained before and after the work was finished done was explained before and after the work was finished More
by SAMUEL.EVINS
January 06, 2022
Very responsive, great communication throughout the process. No waiting, pleasant staff, nice loaner vehicle. Pretty facility. process. No waiting, pleasant staff, nice loaner vehicle. Pretty facility. More
by JBALESTRERY
Employees Worked With
January 06, 2022
They were very nice, honest and thorough. They provided me a loaner during the service and completed the service quickly. They didn’t try to upsell me on a bunch of unnecessary services like some places do me a loaner during the service and completed the service quickly. They didn’t try to upsell me on a bunch of unnecessary services like some places do. Very pleasant experience. More
by AMYPEA
