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Autohaus on Edens
Northbrook, IL
3,475 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,477 reviews
December 29, 2021
Excellent customer service Ken Dunaway does a great job. Will continue to service my car here. Will continue to service my car here. More
by JOEMAGNELLI
Verified CustomerEmployees Worked With
December 28, 2021
Treated with courtesy and honesty. I was delighted to use discount for my new tire discount for my new tire More
by GLORIALEN1
December 25, 2021
Very nice and competent professionals Good service Good Very nice and competent professionals Good service Good inventory Good location Good facilities Good people Very nice and competent professionals Good service Good inventory Good location Good facilities Good people More
by SSILVERMAN1
December 24, 2021
No hassle loaner car. Ryan was polite and thorough. Maintenance work well done. Autohaus service has helped my car go 60K miles with no problems. Maintenance work well done. Autohaus service has helped my car go 60K miles with no problems. More
by BKELLEY1287
December 20, 2021
Eddie is the best!! He always answers my questions completely. And they are so efficient with the checkin and out process! completely. And they are so efficient with the checkin and out process! More
by YOUNGQUIST9
December 16, 2021
Pleasant personnel. Very helpful. I feel they go out of their way to make the experience a good one. their way to make the experience a good one. More
by MSALYCE1017
Employees Worked With
December 16, 2021
The dealer did not have enough stock to replace my tires, even as the appointment to install them was made a week in advance, so it took two days to complete an estimated 3 hour appointment. Also, twice now even as the appointment to install them was made a week in advance, so it took two days to complete an estimated 3 hour appointment. Also, twice now they sent me out to to the lot retrieve my car and it was no where to be found, so I had to return to the desk and have them find it for me because it was in the back lot. Not cool, especially on a cold blustery afternoon. And, even though I requested that they glue on the name plate on the driver side, they failed to do so. More
by BETHLENT
