Autohaus on Edens

Tom was a great service advisor, Authaus did an excellent job washing my car for a simple service! job washing my car for a simple service! More

Excellent experience and service. The dealer even went above and beyond by putting air in a tire that was low of my own vehicle that I drove to pick up my new car. above and beyond by putting air in a tire that was low of my own vehicle that I drove to pick up my new car. More

Philip was great to work with! He was helpful but not pushy and on top of all the details. We had a great experience at Autohaus on Edens and would highly recommend their dealership! pushy and on top of all the details. We had a great experience at Autohaus on Edens and would highly recommend their dealership! More

Fernando Hurtado was very professional and kept me updated on what was going with my vehicle. When they noticed that it is going to take longer than anticipated, he provided me with options to either updated on what was going with my vehicle. When they noticed that it is going to take longer than anticipated, he provided me with options to either use a courtesy car or uber/cab. I appreciate his and the staff's work. More

My experience was great from the moment I walked in to the moment I picked up my car! the moment I picked up my car! More

Nicholas was very transparent and forthcoming in our conversations as my wife and I purchased a Certified Pre Owned GLC 300. We knew exactly what we were getting and were therefore able to purchase with conversations as my wife and I purchased a Certified Pre Owned GLC 300. We knew exactly what we were getting and were therefore able to purchase with confidence. More

I had a great car buying experience at Autohaus on Edens Mercedes-Benz in Northbrook, IL. I live in Northern Virginia (suburban DC) and have been scouring all the car buying sites for the past few months fo Mercedes-Benz in Northbrook, IL. I live in Northern Virginia (suburban DC) and have been scouring all the car buying sites for the past few months for a 2018 or 2019 CPO Mercedes-Benz E300 for my wife. I found this well-equipped beauty with a flawless Carfax, fewer than 15,000 miles, and one of the lowest prices on the Internet ($5-6K less than CPOs with many more miles in the DC, Philadelphia, and NYC areas). I sent a cars.com inquiry late last Sunday night and received a full info packet on the car (whose price had been reduced from the initial advertised price) from salesman Kevin Abraham the next morning. From that point forward, Kevin was the model of professional, responsive customer service. He answered every question promptly, sent me a video of the car, and contacted me as soon as the shipper picked it up. After it was shipped, Kevin followed up to make sure my wife and I were satisfied with our car upon delivery. Finance manager Ricky Pena was also very helpful and professional, overnighting all the documents back and forth to expedite the deal. When we received our car yesterday, it was a "new" two-year old car - even nicer and cleaner than I expected. On balance, even though Autohaus is 700 miles away from us, their fair prices and exceptional customer service will make me check their inventory the next time I'm in the market for a CPO Mercedes-Benz. Thanks again for an exceptional buying experience. More

When I called the call center to schedule a Service B appointment they gave me the wrong price for the service. Not happy that I paid more than I was told. appointment they gave me the wrong price for the service. Not happy that I paid more than I was told. More

Polite, helpful and efficient. Pleasant waiting area with coffee. Large enough to safely not come in contact with other people Pleasant waiting area with coffee. Large enough to safely not come in contact with other people More

They are great! I found the exact car I wanted at a great price. Great experience. great price. Great experience. More