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Autohaus on Edens
Northbrook, IL
3,477 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,477 reviews
Verified Customer
October 21, 2021
Great job. Attentive and prompt service. Easy to schedule. Very customer focused. Good facilities. Pleasure to work with. schedule. Very customer focused. Good facilities. Pleasure to work with. More
by ROBERT.J.STUCKER
Employees Worked With
October 19, 2021
Phillip did a great job not only selling the car, but also following up with us afterwards. He took the time to show each driver all of the functions of the SUV which was very helpful. Would highly rec also following up with us afterwards. He took the time to show each driver all of the functions of the SUV which was very helpful. Would highly recommend. More
by STACEYKAPLAN3
Employees Worked With
Philip Gagerman
October 19, 2021
It was an absolute pleasure buying a vehicle at Autohaus. Everyone treated me like family. Even other salespeople congratulated me on my purchase and stopped to chat. I felt like a rock star! A huge shout ou Everyone treated me like family. Even other salespeople congratulated me on my purchase and stopped to chat. I felt like a rock star! A huge shout out to Nick M my salesman who went above and beyond. He and Nick G worked together to get me the perfect vehicle for my daughter. Thank you everyone at Autohaus for making our dreams come true with your professionalism and kindness. More
by Lisa
October 18, 2021
It took over 24 hours longer than expected. Service manager Fernando left me a voicemail telling me to call a number that was disconnected. When I called Fernando’s number, I got voicemail for someone manager Fernando left me a voicemail telling me to call a number that was disconnected. When I called Fernando’s number, I got voicemail for someone named Terry Staley with a message from August (Fernando said he was new and hadn’t yet set up voicemail). When I came to pick up the car they said was ready, they had the wrong car and still had to wash mine. More
by MINKUSLEE
Employees Worked With
Fernando Hurtado
October 14, 2021
Very professional Advisor was thorough and the service and car wash were done in a timely fashion and car wash were done in a timely fashion More
by hazelbramson
