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Autohaus on Edens
Northbrook, IL
3,298 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,298 reviews
Verified Customer
October 02, 2023
Ryan and HI’s assistants always get me in and out. He answers any case related questions I may have. All in all, he’s my man. He’s a keeper! Thx Ryan He answers any case related questions I may have. All in all, he’s my man. He’s a keeper! Thx Ryan More
by BRUCE42
October 02, 2023
Cindy is the best! When I drive into service she greets me with smile! Very knowledgeable and professional! Thank you, Natalie Kaushansky. When I drive into service she greets me with smile! Very knowledgeable and professional! Thank you, Natalie Kaushansky. More
by NatalieK
October 02, 2023
Went there to look at a CPO (loaner) vehicle. Had contacted our salesperson a few days prior to visiting to get more info on the vehicle (as well as another). Had it ready for us to view. The tes Had contacted our salesperson a few days prior to visiting to get more info on the vehicle (as well as another). Had it ready for us to view. The test drive process was nice and easy. Never once felt pressure and the entire purchase was quick and painless. Great experience all around! More
by bbarker
Employees Worked With
Michal Regulski
September 29, 2023
Everything about the service department and dealership is always ‘first class’. The service techs have always gone out of their way to be helpful. I recommend the dealership to my friends. always ‘first class’. The service techs have always gone out of their way to be helpful. I recommend the dealership to my friends. More
by kriens4
Employees Worked With
September 28, 2023
The service center is a fast-paced environment, and everyone I worked with tried to make the experience pleasant. My only suggestion is to schedule less service appointments each day. everyone I worked with tried to make the experience pleasant. My only suggestion is to schedule less service appointments each day. More
by AUDREYBERISH
September 28, 2023
This was my first time at Autohaus on Eden for service. To schedule the appointment was very easy and quick. The advisor Ryan was very nice, professional and explained very well what was going on. He had t To schedule the appointment was very easy and quick. The advisor Ryan was very nice, professional and explained very well what was going on. He had the car ready and couple of hours. More
by RMARIN10
Employees Worked With
September 27, 2023
It is always a pleasure to work with Ryan. He is professional, efficient and gets the job done with a smile. He is professional, efficient and gets the job done with a smile. More
by CSPAHR
Employees Worked With
September 26, 2023
I was very satisfied with everyone in the service department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. More
by VISIONSOFNANCY
September 21, 2023
Salespeople and service department are friendly and courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." More
by HMKDDS
