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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,208 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,208 reviews

May 29, 2023

Service department did a great job installing the Subaru accessories purchased with the car. Thanks! More

by ATLEYDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! -Bob Baker Subaru

May 29, 2023

Did an awesome job getting us out new family car. They did miracle work for us More

by ERNESTO1756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mirreghabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Autonation Subaru Carlsbad responded

We appreciate you leaving us such kind feedback! We're glad you enjoyed the purchase experience and hope you're loving your new car! Thank you for choosing Bob Baker Subaru!

May 29, 2023

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then More

by Mskasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kartchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Autonation Subaru Carlsbad responded

We are happy to hear about your experience at Bob Baker Subaru! Kevin sets a great example of a courteous and professional employee with his excellent customer service. It means the world to us that you felt valued as a customer. We appreciate your support and look forward to seeing you for your next appointment. Thank you!

May 31, 2023 -

Mskasmith responded

I appreciate your response. I do want to add that one of the reasons I like Bob Baker Subaru is that I have had only positive interactions with ALL the employees I have met there—from the initial contact in the outside lot to taking the vehicle in for service. Every single person has reflected a sincere commitment to your company and the Subaru brand!

May 28, 2023

This was our third Bob Baker Subaru dealership experience. The process went seamlessly….we experienced friendly, knowledgeable, and helpful staff who took the time to answer all our questions! Yur More

by msadoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your loyal business! We're thrilled to hear that Yuri took excellent care of you during your recent visit and we look forward to serving you again next time!

May 27, 2023

Lester was extremely helpful. He was very upfront with the cost/time frame of our vehicle. I would trust taking my car back to Carlsbad Subaru anytime. More

by Jonathan Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Autonation Subaru Carlsbad responded

Jonathan, We appreciate you leaving Lester and Bob Baker Subaru five stars! We hope that you return for your next service appointment! Thank you!

May 27, 2023

I didn't rate Armando R as I don't recall dealing with him. Sam Said was my salesman. Other than that my experience at Bob Baker was pleasant. More

by LKEMP13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the kind words! At Bob Baker Subaru, we're proud to hear that you had a pleasant experience overall. We appreciate your feedback and hope to see you again soon for any of your future automotive needs!

May 27, 2023

Service personnel (like Filip) appear knowledgeable and are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. More

by CHRIS.HEALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Autonation Subaru Carlsbad responded

Chris, thank you for sharing your experience with us. We're glad to hear that our service personnel, like Filip, were knowledgeable and helpful to you. However, we're sorry to hear that the repair works appear spotty and that you're still waiting to determine if the repairs are complete. If there's anything else we can do to help or if you have any further questions about your repairs, please don't hesitate to contact us directly. Thank you. Tim Anderson - Parts & Service Director - 7608045037

May 26, 2023

I really appreciated how friendly and knowledgeable Yuri was during the whole transaction. Best experience buying a car. The finance person was really good too. More

by HARTERPD@YAHOO.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Autonation Subaru Carlsbad responded

We're happy to hear Yuri & the team provided you with such a fantastic experience! Thank you for choosing Bob Baker Subaru and please don't hesitate to reach out if we can be of service again in the future!

May 25, 2023

Friendly and efficient device. I really appreciated the loan car while mine was in shop. More

by JKIRWAN0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We look forward to seeing you next time at Bob Baker Subaru!

May 25, 2023

Personnel were courteous and knowledgeable. There was an adequate selection of vehicles to choose from. More

by SMILLER85715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Autonation Subaru Carlsbad responded

We're pleased to read about your courteous and knowledgeable experience with us at Bob Baker Subaru. Our team works hard to ensure you are offered an adequate selection of vehicles and satisfied with your purchase. We appreciate you letting us know we did a good job!

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