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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,208 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,208 reviews

May 25, 2023

Need rewards or points system. Could use more amenities room and amenities for waiters. Very clean! More

by MCUSHION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your honest feedback! -Bob Baker Subaru

May 24, 2023

Lester was able to work with me and get a car I recently purchased elsewhere; fixed up. Parts department was very friendly as well! More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Autonation Subaru Carlsbad responded

Hi Johnny, We're glad that Lester was so helpful and made the experience worthwhile! We hope your vehicle is running well and look forward to your next appointment! Thank you! - Bob Baker Subaru

May 22, 2023

I can't say anything about the dealership except their salesperson Miguel and Vanessa made it a great experience. Their employees reflects the dealership. More

by speedreyesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Angel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Autonation Subaru Carlsbad responded

We're delighted that Miguel and Vanessa made your experience at Bob Baker Subaru so wonderful! We always strive to ensure each customer receives excellent care while with us. Drive safely in your new vehicle! Thank you!

May 21, 2023

nice place! excellent service! we love Subaru and definitely recommend this service to our friends! thank you More

by silalex2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru! You look great standing next to your new vehicle! We look forward to seeing you next time!

May 20, 2023

It was my first time going to this dealership, everyone was so sweet and helpful. I felt very comfortable and will definitely keep going for any future car needs! More

by TALLI.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Sanchez
May 23, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We're so happy that our team earned your 5 stars! We look forward to seeing you next time at Bob Baker Subaru!

May 19, 2023

I like the divided desktop workstations (across from the coffee machine) while waiting. The restroom facility is very clean. Staff are friendly and approachable. More

by KMoore7641@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Cochran
May 22, 2023 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your review! We appreciate your kind feedback! -Bob Baker Subaru

May 19, 2023

Friendly and convenient. Offered to wash my car after the service. Very busy dealership and it took an hour and a half to change the oil and rotate the tires. More

by COSTAHARAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service was pleasant and efficient.
May 22, 2023 -

Autonation Subaru Carlsbad responded

Thank you Costaharamis for the 4 stars. We appreciate you choosing us and look forward to seeing you in the future,

May 18, 2023

John, did a great job! Great customer service The best service writer I have had at Bob baker More

by JAY_KAWANO@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Loss
May 19, 2023 -

Autonation Subaru Carlsbad responded

We appreciate the kind words for John and the team! We hope that you continue to visit us for all your automotive needs! Thank you! - Bob Baker Subaru

May 18, 2023

Prompt, alert, very helpful service. Team is eager to initiate arrival details and get my Forester in the queue. Waiting area is calm, nicely furnished for busy guests. More

by JOHNC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Autonation Subaru Carlsbad responded

John, we appreciate your kind feedback about our prompt and helpful service team. Thank you for trusting Bob Baker Subaru with your Forester and please don't hesitate to reach out the next time we can be of assistance!

May 18, 2023

Freddi was great to work with. I was a first time new car buyer, and he was endlessly patient and helpful. More

by Turo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddi Derilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Autonation Subaru Carlsbad responded

We're happy to hear that Freddi made your first-time new car-buying experience a pleasant one! Thank you for choosing Bob Baker Subaru and for sharing your kind review. We hope you love your new car and look forward to helping you with any future automotive needs!

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