Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autonation Subaru Carlsbad
Carlsbad, CA
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,125 reviews
September 08, 2020
Great experience as per usual. Been a customer of this group for 8 years. I first had two different TDI’s and now a Subaru. I never have any complaints. group for 8 years. I first had two different TDI’s and now a Subaru. I never have any complaints. More
by emthompson21
Verified CustomerEmployees Worked With
Tanner Knapp
September 08, 2020
Thankfully came in early on a very busy Sunday (Labor Day weekend) .. had a wonderful experience working with Dustin Thompson. We are very happy with our new 2021 Subaru Crosstrek Sport! weekend) .. had a wonderful experience working with Dustin Thompson. We are very happy with our new 2021 Subaru Crosstrek Sport! More
by Sam
Employees Worked With
Robert Simon, Dustin Thompson
September 08, 2020
Our sales advisor Terrence was great. Low pressure sales and very helpful. We had a wonderful experience purchasing our new Forester. We felt very welcome. Thank you Katherine and Aron and very helpful. We had a wonderful experience purchasing our new Forester. We felt very welcome. Thank you Katherine and Aron More
by kathykilmer
Employees Worked With
Seth Sonstein
September 08, 2020
Hi there I had a very good experience with your person „SAM SAID“ He was very patient, kind & very knowledgeable. Great experience! I’ll be back this on Thursday to learn more about my car! „SAM SAID“ He was very patient, kind & very knowledgeable. Great experience! I’ll be back this on Thursday to learn more about my car! More
by Ursula Kurrus
Employees Worked With
Robert Simon, Sam Said
September 08, 2020
Worked with Tristin -- he provided fantastic service and made the experience enjoyable. For my next car, I will definitely be coming back due to him! made the experience enjoyable. For my next car, I will definitely be coming back due to him! More
by naynay1295
Employees Worked With
Trystan, Robert Simon
September 08, 2020
I drove from Long Beach because you had pricing deals other dealerships couldn't meet and came to buy a car, sight unseen. When I drove it, the model trim wasn't what I thought I wanted but Terrence was other dealerships couldn't meet and came to buy a car, sight unseen. When I drove it, the model trim wasn't what I thought I wanted but Terrence was calm, consistent and found me an alternative without pressure or haggle. I was there during one of your busiest sale weekends but I always felt like a priority, even when others were waiting for him. Not only will I be back, I will refer others to make the drive down to beautiful Carlsbad so that they too, can enjoy the same experience. Terrence went above and beyond and I couldn't be more excited to pick up my new vehicle (again making the 65+ mile drive) this weekend! More
by christyplayter
Employees Worked With
Terrence Sterbenz, Seth Sonstein
September 08, 2020
I'm always very happy to bring my car into service at Bob Baker VW-Subaru. Norman Amabile and his team always treat me as a VIP customer. I called Norman ahead of time to make an appointment and they wer Baker VW-Subaru. Norman Amabile and his team always treat me as a VIP customer. I called Norman ahead of time to make an appointment and they were ready for me when I got there. Tanner Knapp got me in and out very quickly and called me when it was ready to pick up. The work was done, the car was washed and when I came to pick up the car Thomas got me on my way. Thank You to Norman and all his team. "I would buy another new Subaru just because I like the way your service team treats me" Best, Bruce Tall More
by tallbrucewayne
Employees Worked With
Thomas, Norman Amabile, Tanner Knapp
September 08, 2020
The service advisor, PJ, was friendly & seemed to know what he was doing in that he had an idea of what might be causing the problem with my car. He told me it would take 45 min to 1 hour. I was 15 min ea what he was doing in that he had an idea of what might be causing the problem with my car. He told me it would take 45 min to 1 hour. I was 15 min early for my appointment. 4 hours later I finally couldn’t wait anymore, being out of my water with none available at the dealership—which is totally inhuman. In all that time, they had done nothing but find out the problem—& I have to go back, again, for them to fix it because they didn’t have the necessary sensor on hand. I suspect my car was not taken in on time & was waiting in line for a good chunk of my time there—the line to get in had been giant. PJ never checked in with me. And, after waiting 4 hours, they still hadn’t even washed my car, which PJ wanted me to wait for them to do. No! I asked for the car right away, being very hungry because I’m not going to eat at a restaurant during a pandemic. I was stuck at/around the dealership, & my time was not valued by anyone. I’m fact, I have never taken my car into Bob Baker, even for routine service checks, & gotten out of there in less than 3 hours. And I always have an appointment. I’m very unnerved. You seem to think people will be happy if you give them a smile & a free car wash, but I’m telling you that respecting my time counts for so much more with me. And when this lease is up, I’m done with you. More
by megannhaugh
Employees Worked With
JP Phillips
September 08, 2020
Costly and My lane assist is showing it off on dash with amber light, The button will not work, plus my fuse panel cover was laying on floor. How do I restart this amber light, The button will not work, plus my fuse panel cover was laying on floor. How do I restart this More
by TRIELLY
Employees Worked With
Chad
September 08, 2020
Great service. Thank you for making the process so easy. I would recommend Bob Baker to anyone that is interested in purchasing a Subaru. Yuri was awesome I would recommend Bob Baker to anyone that is interested in purchasing a Subaru. Yuri was awesome More
by nadine.oest
