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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,208 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,208 reviews

May 12, 2023

Bob Baker Subaru staff are very professional, efficient, and very friendly. It was a smooth process from beginning to end. More

by SWEETBONESBREW@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Loss
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May 15, 2023 -

Autonation Subaru Carlsbad responded

We're happy you had a five-star experience here and appreciate your great review! Thank you for choosing Bob Baker Subaru!

May 12, 2023

Jim was attentive, informative, and friendly. He made the experience pleasant would recommend him. Thank you Jim! More

by RCLARK787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mirreghabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Autonation Subaru Carlsbad responded

We're happy to hear that Jim was attentive, informative, and friendly during your visit to Bob Baker Subaru! It's great to know that he made your buying experience pleasant. Thank you for the recommendation and we hope to see you soon!

May 11, 2023

Everyone was really good, very easy transaction thanks to all of them, the car is great More

by WFDUNABLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Field
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddi Derilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the kind review! Our Bob Baker Subaru team is thrilled to hear you're enjoying your vehicle and looks forward to seeing you again in the future!

May 11, 2023

I received excellent service from both the service department ( John Loss) and the young fellow in the parts department. More

by ONA6DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Autonation Subaru Carlsbad responded

We are delighted to hear about the excellent service you received from our team. We take pride in the quality of work that we do here at Bob Baker Subaru, and it's always great to know when our customers leave completely satisfied. Please don't hesitate to reach out if you need anything else! Thank you!

May 11, 2023

Easy, quick and straightforward I like that I can easily check in and all of my information is stored and ready to go. More

by KIMWGARCIA760@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kartchner
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May 15, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! We appreciate you trusting the Bob Baker Subaru team with your service needs and look forward to seeing you next time!

May 10, 2023

Easy purchase experience. No high pressure tactics. Friendly sales and financing staff. Would recommend this dealership. More

by OC guy
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddi Derilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Delos Santos
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May 12, 2023 -

Autonation Subaru Carlsbad responded

We're so happy your purchase experience was so easy! We appreciate your kind five-star review and look forward to working with you again soon! Thank you! - Bob Baker Subaru

May 10, 2023

I mainly dealt with John Loss. He was an exceptional part of my experience. Very informative and professional in a pleasant and friendly manner. He went above and beyond for my fam More

by mj
Recommend Dealer
Yes
Employees Worked With
John Loss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Loss
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May 11, 2023 -

Autonation Subaru Carlsbad responded

John and the team are so glad you had such a positive experience here! We appreciate you leaving us your five-star review and look forward to working with you again! Thank you! - Bob Baker Subaru

May 10, 2023

Everything was fine except it took a little longer than expected. Lester said it was because some techs didn't come in. Lester was really responsive. More

by KRISTIN.TRUSTME@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Cochran
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May 12, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the review, Kristin. We appreciate your patience during your visit and hope you won't hesitate to reach out if Lester & the team can be of service again in the future. Take care! - Bob Baker Subaru

May 10, 2023

I felt totally ripped off and all Tim did was put lipstick on a pig. More

by DANIELRANSONMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Filip Wisniewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Anderson
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May 10, 2023 -

Autonation Subaru Carlsbad responded

I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Don Elliott - Customer Service Coordinator - 7608045038

May 09, 2023

Love the service department. . everybody is so nice and professional. Explaining the service details is very helpful. More

by MAUIISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle's service needs! We're grateful for your continued support, as well as your kind feedback, and look forward to seeing you next time!

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