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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,208 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,208 reviews

April 29, 2023

Seen promptly. Problem resolved quickly. Advised of future needs, given quote and will call soon More

by KARENJACQUES@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Folio
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May 02, 2023 -

Autonation Subaru Carlsbad responded

We're glad we could take care of this quickly for you, Karen! Thanks for coming to Bob Baker Subaru!

April 28, 2023

Knew inventory before going in. Location convenient . Staff especially Jason Field was knowledgeable and friendly. Paperwork marked by excellent attention to detail. More

by SAMUEL.K.TSANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Field
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback about your recent experience with Jason & the team here at Bob Baker Subaru! We appreciate your business and hope we have the opportunity to work with you again in the future!

April 28, 2023

Very good Filip explained everything well Expensive but I haven't had service for a while More

by JDIETEL@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Folio
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle! We hope we have the opportunity to serve you again in the future!

April 28, 2023

Great working with Miguel. Everything went smoothly. Process was easy and we are happy with our new Subaru. Miguel is very friendly and knowledgeable. More

by candvdennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Angel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your purchase! We're happy to hear Miguel made your experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

April 28, 2023

We were welcomed and greeted very, compared to past experiences at other dealers, Bob Bakes subaru had us in and out of the door very fast! More

by Hugo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Worland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Angel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru, Hugo! We appreciate your business, as well as your kind review, and hope to see you again next time!

April 28, 2023

He has always been a great when I come out for services! Always helpful and friendly. More

by ADRIANNA.CARDINAL-DECASAS
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting Julian & the Bob Baker Subaru team with your service needs, Adrianna! We're grateful for your support and look forward to your next visit!

April 28, 2023

Billy Toolen was a total pleasure to work with when purchasing my new vehicle. He was friendly, honest, and knowledgeable - no pressure! Would recommend Billy to anyone looking to buy a new Subaru at B More

by BRIAN_WELCH78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Toolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the kind review, Brian! We're so glad you enjoyed working with Billy and appreciate you recommending him to others. Please don't hesitate to reach out if our Bob Baker Subaru team can be of service again in the future!

April 27, 2023

The car we actually bought was advertised as having “automatic transmission” which I downloaded…but now text is blocked! This car does not have automatic transmission! I would guess this is false adv More

by Brooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Angel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Autonation Subaru Carlsbad responded

We're sorry to hear that there was some confusion around the transmission description, Brooks. It's important for our customers to receive all of the details upfront, and we apologize for any inconvenience this caused. We encourage you to reach out to us so we can discuss this situation and provide a suitable resolution. Thank you, Don Elliott - Customer Service Coordinator - 7608045038

April 27, 2023

As usual my adviser was great very helpful in determination and the dealership is always clean and all were professional. More

by Chitopoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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May 01, 2023 -

Autonation Subaru Carlsbad responded

Chitopoy, thank you for sharing your delightful service experience at Bob Baker Subaru! We're glad to hear that our adviser was helpful in the determination and that our dealership was professionally run and clean. Our team appreciates your business and looks forward to working with you again soon!

April 27, 2023

Had a scheduled appointment with service. Dropped my car off and found out hours later that you were out of transmission fluid so the work was not completed. Big hassle to be without a car fo More

by JPETERS@CONTROLAC.COM
Recommend Dealer
No
Employees Worked With
Filip wisniewski
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Apr 27, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the feedback. We sincerely apologize for these unfortunate circumstances, as well as any frustration or inconvenience they may have caused for you, and will make sure the situation gets reviewed with our team. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

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