Autonation Subaru Carlsbad

I was very appreciative of a ride to and from the Outlet Mall, while my car was being worked on. Thank you. The dealership is under construction and not terribly user friendly at the moment, but the st Mall, while my car was being worked on. Thank you. The dealership is under construction and not terribly user friendly at the moment, but the staff seemed to be upping their game to help us customers the best they could. More

I found Norman Amiable to be arrogant and disrespectful. I will avoid him whenever I am there. He was not helpful over all and made me feel as though I didn't have the right to ask for anything. Julien I will avoid him whenever I am there. He was not helpful over all and made me feel as though I didn't have the right to ask for anything. Julien is amazing! More

I had an awesome experience at bob baker, Jim was a blast to work with. to work with. More

What’s my friend and I thought Freddie was wonderful so was the man that I talked to two days prior to that and maybe a day and a day prior to that se man not Freddy it was another man. I must tell you Van was the man that I talked to two days prior to that and maybe a day and a day prior to that se man not Freddy it was another man. I must tell you Vanessa should be fired if you would like an explanation on that feel free to call me I have a lot to say. The closer I didn’t like either she came in before she was even closing with some stupid questions that for God knows why she need an answer I wouldn’t think it would be applicable when I was paying cash this is something I think you should know for future More

They can get pretty busy, but if it's urgent you can get in. No problems with past service. in. No problems with past service. More

Customer service was outstanding! Every interaction I had felt genuine and stress free. Upbeat, honest and realistic! Every interaction I had felt genuine and stress free. Upbeat, honest and realistic! More

I feel like I just got mugged on a street corner for $570.... I just bought a 2020 Ascent from this dealership for my wife about 6 months ago... its a fine machine, running as well as expected, but $570.... I just bought a 2020 Ascent from this dealership for my wife about 6 months ago... its a fine machine, running as well as expected, but besides a couple computer glitches and minor but annoying malfunctions, we've been happy with the purchase. (We also pay extra for a warranty that helped fix a glitch from an unstoppable back hatch alarm).. but also, we recently had a glitch that caused the car to cut the engine while using auto cruise control. (Thankfully my wife was not travelling on a faster/busier roadway). Anyway,... a few weeks ago we started receiving mails and text messages regarding an appointment for a service check up knowingly set up. I figured this must be a courtesy check-in on the new computerized machine we just bought. My wife dropped it off at the requested day and time... never signed a thing, never discussed cost of said 'check up', and was freed to wait around for a couple hours. Well, when she received the call that it was ready to go and that 'everything looked good', she returned and received a $570 bill and a short stack of yellow papers that was a list of things we payed for that they 'checked' without signature of approval, estimated cost, or options for 'treatments/diagnostics'. Im not at all pleased with the lack of transparency of their services about the subtle pick-pocketing I feel I just endured. To top it off our car was returned with the hidden trailer hitch, popping partially through the rear fender. I'm quite dissatisfied and now questioning the extended warranty, especially if it requires the dealerships service center. More

Bob Baker Subaru delivers! Pricey but it’s worth the peace of mind and safety I get on the road. Julian from service department excels in customer service. Pricey but it’s worth the peace of mind and safety I get on the road. Julian from service department excels in customer service. More

Best dealership. Good price. Salesman Jim is very nice. Very helpful , knowledgeable, Highly recommended dealership. Good price. Salesman Jim is very nice. Very helpful , knowledgeable, Highly recommended dealership. More

Very Helpful Kind Nice Patience Show how to use the inside parts understanding and thoughtful inside parts understanding and thoughtful More